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Gateway Inn: Traveller Reviews

4.0 of 5
16 Fenton Street, Devonport, Tasmania 7310, Australia
Hotel amenities
Gateway Inn
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    3
    7
    5
    2
    1
Date Rating
Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Fourth floor 4.5 star - second floor 2.5 star!”
4 of 5 stars Reviewed 22 February 2012

I booked this at a cheap rate - a bit over $110 per night. I rang the hotel to see if all the rooms had been renovated - which I was told had been. On arrival I was assigned room 223 - second floor. The bathroom was new and nice. New carpet, however they have not replaced the old crappy windows. In addition there is no aircon nor fan - and the room was hot and stuffy. Too much noise to have window open at night. The other big complaint I had about the room was the firmness of the mattress.

After speaking to a couple of staff and getting nowhere (and being told no rooms have aircon and the same beds!) I then spoke to the manager the following day - who was a lot more eager to address my concerns. She offered to put me in a room on the 4th floor - for a small cost - $30 per night. She said they have aircon and latex beds. Well arriving to my new room was like chalk and cheese. Really nice and quite elegant and feeling of luxury. Bed great. View good. Bath great. Fancy electronics to open blinds & curtains & lights. But the main difference is the feel - very comfortable; modern - a space to relax and rejuvinate.

Highly recommend floor 4 and not recommend the lower floors.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Scott_Fiona_Anjali about Gateway Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertsfordshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great find”
4 of 5 stars Reviewed 26 January 2012

My mum and I stayed for one night the staff were friendly, check in was quick and easy. The room was a good size and the second floor, the bathroom do was a bit strange made of frosted glass. We used the restaurant the steaks are good. Would stay there again

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask kxburnie about Gateway Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“return Visit”
5 of 5 stars Reviewed 22 December 2011

i have been a regular of the Gateway Hotel and i have to say since my last visit i didnt recognise it there has been some major removations and it looks fantastic the room i had was a club room a big improvement from the old standard rooms we stayed in keep up the Good work i wll be back.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask stevekeen10 about Gateway Inn
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Australind, Australia
Senior Contributor
37 reviews 37 reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Not bad”
4 of 5 stars Reviewed 15 December 2011

Let's remember - we aren't paying huge money to stay here. The rooms are clean and comfortable , thankfully renovated and the bathroom is fairly modern

Air conditioning would be nice and I wouldn't stay here if it was a hot day

My room service was ok, steak was overcooked and having a drink with my meal comprised of visiting the bottleshop next door ... Lack of car parking was also a worry

But - again, not too expensive

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask b747sw about Gateway Inn
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Perth
Senior Contributor
38 reviews 38 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Okay but for the party outside our window.”
2 of 5 stars Reviewed 7 November 2011

We had been recommended this place by the Visitor Centre in Devonport, and were happy to accept their recommendation. The room was clean, big enough and well laid out, and the staff were friendly. The only niggle was the smell of paint from the ongoing refurbishment.

The trouble didn't begin until we were tucked up asleep at about 11pm that night. This was when the first guests leaving a party or bar downstairs congregated at the exit and talked very loudly amongst themselves. We were on the second floor but the noise was very clear. Our friends, who were staying in a room facing the other way, Fenton Street, had the same issue. When the party started again at midnight, we called reception and asked them to move the crowd on, and tried to get back to sleep (although the party people were obviously reluctant to move on).

At 2am the party started AGAIN! Our call to reception was a little less pleasant than before, but again action was slow in coming. In fact, we then had staff emptying bins full of bottles and cans outside our window.

All in all a shocking night's sleep for us and our friends, and little or no help from management on the noise issue.

Room Tip: Get as high up as possible, it may help!
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  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Gateway Inn

16 Fenton Street, Devonport, Tasmania 7310, Australia
Price range (per night):* 120 AUD - 219 AUD

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