We turned up at the hotel and they had "lost" our booking, with no spare rooms available we were forced to leave. Rather than being apologetic they became rude and were completely unprofessional. The place looked grotty, old fashioned, poorly run and with staff who obviously didnt know what they were doing. AVOID AT ALL COSTS unless you would like 0/10 customer service or to be shouted at! yes... they shouted at us because apparently it was our fault they didnt have our booking.
WORST HOTEL I have ever come across - I wouldnt even give it 1 star.

IV ARRIVED BACK HOME AND I FEEL I MUST WARN OTHERS OF THIS HORRENDUS PLACE booked on the net for . When you walk in to reception the first thing you see is a formidable grill of bars over the reception desk this i initially thought was for staff security however, after staying there I know its to stop unhappy guests from getting their money back. The tv in room is tiny and theres only 5 channels no satellite or freeveiw The 2 woman on the desk are unfriendly and refuse to enter into any form of civil communication with us when we stated we leaving a day early as we had been called away for personal reasons and [by the lure of a decent bed } they pointed out we would still be charged! AS WE NEVER CANCELLED 48 HOURS EARLIER not withstanding the fact that we had actually arrived in the first place.!!!! We had wondered why we were the only car in the car park and apart from the staff of the adjoining curry house we heard at 3 am in the morning its safe to say we escaped....im now going to my more comfortable bed for a kip as im happy to be home albeit tired. TO BE AVOIDED AT ALL COSTS

I stayed here for 4 nights while working in the area. I was worried, having read previous reviews. After entering reception, I was aware of what you could call, and Indian Restaurant smell, and previous reviews have mentioned, but it wasn't over powering or for me an issue.

Check in was quick, and I was shown to my room, at the back. You walk through the restaurant to get to it, but otherwise I was greeted by a clean modern room, with usual facilities.

There was no smell in my room, and have 4 peaceful nights.

I did have room service one night. Food was great, slightly expensive, but very tasty. Unusual Indian / Chinese mix.

The hotel is a 2/3 *, it has an Indian Restaurant and is run by Indians, who I found very helpful.

For the price I was happy with the hotel. There is better out there, and if you dont wish to experience an Indian Restaurant maybe choose somewhere else, but I will be reurning.

I've never felt compelled to leave a review about a hotel so this is my first one, as I feel responsible to warn off people about this 'hotel'.

A colleague and I had to stay in this hotel as we had a last minute arrangement in Croydon. The only upside about this hotel is its location being within 10 mins walk away from South Croydon train station.

The hotel just felt unhygienic, I stayed two nights where I had to sleep in my clothes as the sheets were stained, so were the bathroom mats. The carpets in the hall way were black! with grease stains. The rooms weren't sound proof at all, but I couldn't fall asleep before 1am anyway due to the comfortableness so it didn't actually become an issue. The room was hot and dry as it was literally on top of the kitchen of the curry restaurant business down stairs. The whole places smelled of curry, it made me feel very self conscious about meeting clients the next day if my clothes smelled of the curry.

The staff were unprofessional, which may come across as being rude. It had a very family run business feel. I felt being told off about not going for the dish that's recommended by one of the owner. We waited a long time to check in and the key cards were again covered in black stains/ dirt. I feel the business owner probably did have the best intention, but highly unprofessional in a hospitality business.

The following is the review from my work colleague who luckily only had to stay there for one night:

'It wasn't very pleasant, but was exactly as I expected. Any cheap independent hotel in London is going to be grim. Unfortunately as we were given such short notice before we were confirmed to be travelling down that night we had little alternative. I didn't complain at reception as I didn't think it would make any difference and my room was better than xxx's (one bed had no stains...). I would definitely enjoy writing a review for it on laterooms tho! The owners are so oblivious to the hygiene issues that they offered me a £5 discount on my next stay.... Errrrrrr no thanks!! '

Hope this would help anyone to choose wisely.