As I said above, room, location, breakfast and service was all terrific. Will stay here again if we come to Uttoxeter. Really enjoyed our stay.

This has to be the most regimented, inflexible and visitor-unfriendly establishment we have ever stayed at.
We arrived on a Friday for a two night stay while attending a 3 day music festival nearby. First shock was the latest breakfast time of 8:30, which to me is far too early on a weekend, and earlier than anywhere else I've stayed at. Next you had to pre-order breakfast by completing a tick sheet as "it gets cooked in advance" being the reason given. A bit odd, but we can live with that if really necessary but we couldn't see why it was necessary. It was therefore something of a surprise the following morning to arrive bang on 8:30, then have to wait over 15 minutes for the cooked breakfast to arrive. Even I can cook a breakfast quicker than that from scratch so what happened to the cooked in advance I wondered.
After breakfast we left to look round the town and go to the music festival, returning around midnight. When we got up next morning we were told we couldn't have a cooked breakfast as we hadn't ordered anything. Nobody told us you had to order every day, we assumed that having ordered once that was it. When we enquired how, we were told order forms were left in the room. Upon returning to the room we found the forms which had been put in our room AFTER we left on Saturday, and they stated they had to be returned by 8pm, which was several hours before we returned, so it would have been impossible to do in our case without having to leave the music festival we had paid good money to attend just to go and order breakfast to fit it with the B&B owners. Any reasonably helpful people would have said, OK, we’ll cook you something, but no, we had to go without. They then claimed this had never happened before which I didn’t believe. To add insult to injury, instead of an offer of something off the price to make up for the fact we hadn’t had a cooked breakfast, they then attempted to overcharge my wife by £10. Bearing in mind we had paid the required deposit, and they must frequently book a double room out for 2 nights so must know exactly how much the balance should be, I find it difficult to believe it was a mistake. Had I been paying I would have just paid it, but luckily my wife had checked the paperwork and taken it with her. All in all the most unhelpful and inflexible establishment I have ever stayed at.

Kerry and Russ went out of there way to make our stay most enjoyable and stress free,which can be with a 18 month old!!! Anything we needed was no proplem for them to go out there way to help me.We will be deffently returning to stay at the guest house.
With the town center only a 2min walk encluding the train station the guesthouse is in the best location if you want to get out and about.

Russ & Kerry have turned a run-down B&B into a high quality, professional Guest House. Whilst you are sampling the excellent breakfasts, browse their Black Museum photo album of repairs effected.

A short stroll into Uttoxeter and to the Racecourse meant we could safely sample local food and drink without driving. Yet despite proximity to the Town, it was beautifully quiet overnight.

Five classic cars (Triumph Stags) were parked side by side behind Hillcrest for our Stag Owners Club National Weekend at the Racecourse. Each of those five families were equally glowing in praise for Russ and Kerry. Russ even loves classic cars - what better testimonial can you want?! Just book up and enjoy their hospitality!