We recently held our civil ceremony and wedding reception at the Moorcock Inn. We were first struck by the stunning location and olde-worlde ambience. It then became apparent on speaking to members of staff, that they were perfectly happy to tailor the wedding WE wanted, which made a pleasant change from other venues where rules and regulations were more the order of the day. We left that initial meeting convinced we'd found our venue. After this came the change of management, which worried us a little, but we were then most impressed with the new management staff when we met them.
For the wedding itself, the venue looked absolutely gorgeous, the staff were extremely helpful and accommodating as to the decoration and personal touches we wanted. The food, as we had found out during meals on previous visits, is absolutely superb. Steve the chef created a menu based on our preferences, and easily adapted this to accommodate vegetarian guests, and guests with various food allergies. The quality and presentation of the food, all our guests agreed, was faultless. Prices at the bar are reasonable, the staff are calm and efficient, yet friendly and attentive. The bridal suite is a very large and beautiful room with a gorgeous view and lovely personal touches. Our guests spoke highly of their rooms as well. Breakfast the following morning was also of a very high standard.
If criticism is to be made, it is that admittedly the water heating system is in need of modernisation. In order to compete with other hotels of similar standard, this really does need attention. We are sure that in the near future the new management will attend to this. This is, however, the only negative point we can make. Overall, if you are looking for a venue for a civil wedding, reception, or indeed any other function, we would highly recommend The Moorcock Inn.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 September 2010
Thank you for your great wedding testimonial. We've had some great function reviews this year that can be seen on our website word for word. With regard to the boiler, we acknowledge that on rare occasions when the hotel is fully occupied, loss of hot water can be a problem, because someone may leave a tap on and run off all the stored hot water, even though our tank is of commercial dimensions and capable of storing enough hot water for 20+ showers. Recently, the boiler has closed down at 1 a.m. until 6 a.m, when normally no guests want a shower or bath, because of complaints about the hot water pumping system from one room, We have just fitted a new heating management system and the boiler no longer needs to be completely shut off and will fire up automatically to keep our stored hot water topped up.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC