This hotel has a lovely location overlooking Pendle Hill, Clitheroe and moorland, yet it needs major work to make this an enjoyable place to stay. The exterior of the hotel, and its extensive land, are tired, faded and unkempt and closer inspection reveals that much of the structure looks like it might fall down at any moment! The bar and, strangely, the ladies loos are smart but the rooms are unacceptably expensive for their state. Our party had three rooms which had a number of problems. They weren't clean, none of the showers worked (no hot water and, on the second day, no water!), the bathroom door didn't shut properly, carpets were stained and the kettle was so filthy that we daren't use it. Throughout our stay, the staff were friendly and helpful but this didn't really make up for the fact that, at £80 per room, this was very expensive for a poor stay. We did complain and they knocked money off the bill. We hope that, in time, they will be able to give this place the TLC it needs to become a lovely hotel - something that must be essential to compete with the many wonderful hotels in Bowland.

Worth the trip off the A59 up to this old country inn for the stunning views over the Ribble Valley and Pendle Hill. Staff were very welcoming and met the new owner, Steven, who is also a top Chef, as the food was good local stuff - the mixed grill was excellent value. Room was clean and comfortable and had free wi-fi, though a few paintwork and carpet marks here and there, though the new owners say they are just refurbishing them this summer - only needs a lick of paint in places really. Nice traditional decor and very quiet, so had a great night and was ready to get back on the road next day after the best breakfast i've had a long while.

My husband and i felt we were an inconvienience rather than hotel guests, this hotel is more for large funktions, we found a distinct lack of hospitality.

We stayed on the 7th and 8th August and we are frequent visitors to the area for the past 32 years so we knew where the hotel was situated. Our room had more broken tiles in the bathroom than whole ones, the hot water was off completely so we had to fill kettles for a bath over 2 days, the toilet in the room did not work properly, the milk for tea and coffee was out of date from march and june. We ate once in the hotel and the food was quite nice, the junior staff were very friendly but seemed embarrassed when challenged because they had no managers to refer too. Location is beautiful particularly if you get a room with a view. Unfortunately we were given a room on the fell road with motor bikes screaming up and down past our room.