Stayed at this b and b 23rd July 2009 with my wife along with her daughter and grandson and niece.
We had the double ensuite costing £58 for the night and the others had a double with the facility for the boy of 5 to sleep in a put u up, which cost £48 which was quoted prior to travelling.
I will put these events in order as there were al lot of complaints we had.
1) Prior to travelling it was arranged with the owner that we could have the room at one o clock as were to prepare for a wedding just along the road, but the owners had informed us when we called on the day that there would be nobody there till 4 o clock and considering the wedding was at 5 this was not acceptable and so they informed us that there would be someone there from 2.30 this is not acceptable when arrangements were already made with the owners!
2) Upon arrival we found the owners to be very rude when we asked where to park the car ie he just pointed to an area in an aggressive and rude way instead of telling us politely.
3) Prior to being shown the rooms my wifes grandson who is 5 and a bit nervous of dogs was frightened when the hosts dog approached him barking loudly and one of the hosts did not put much effort into controlling it until we made it clear that we wanted this to stop and keep her dog under control!!
4) We found our double ensuite very dated and smelly, bath was dirty and my wife had to clean it before use, the shower is tied to the wall so cannot be hand held, 2 double towels were left on our bed of which was one was given to her daughter to use as we needed only one, it was later that we were accused of stealing a towel which i will go into later. The light was flickering all night and water was running out of taps on and off all night!!
5) In the other room the male host made it clear in a rude way that there was to be no jumping on the bed provided for the boy, this collapsed when a suitcase was put on it!!
6) Breakfast!! nothing special!!
7) We found out on the morning of departure that it was cash only and I had to drive to Tenterden to get to a cash machine and the others were preparing bags etc, when I returned the door to the guest section of the house was locked without the others knowledge, this door was was locked by the female host who was waiting for my return to pay her for the room, to lock people in is staggering and unbelievable and am also sure it is illegal.
8) Although we paid for the rooms up to 10 am it was about 9.45 that we were told to leave our rooms as they wanted to clean them for the next guests, this was because the male host wanted to get in the rooms to check them over before we left, this was when my wife was informed that a towel was missing from our room, in other words that we had stolen one!! this was unbeilevably rude and insulting!! it was explained to him that a towel was used by her daughter in her room which he then found and returned and just nooded and no word of apology.
9) My wifes daughter was quoted a price of £48 for her room and it was explained that a child would also be in the room, on leaving she asked for £56 and denied she agreed a cost of £48
10) All this happened in one night at staying at this b and b and must warn other people that this is the worst I have stayed in, this is fact not fiction.
We will be not using this b and b ever again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC