Very pleasantly surprised and much nicer than i was expecting of a Best Western. I stayed in room 3 as a business traveller. It turned out to be the bridal suite. It was a lovely room very clean, comfortable bed and spotlessly clean bathroom with large bath and walk in shower. Room service was prompt and a very nice cooked breakfast. I will definitely ask my company to book me in again if i'm in the area

We recently held our wedding at Ivy Hill and we cannot thank the staff enough for making it a truly memorable and perfect day! The service was fantastic, every detail covered and overseen by Libby who was an absolute professional. Libby ensured any requests were met, managed the proceedings perfectly,but most importantly helped to create a relaxed and welcoming atmosphere for all our guests. The food was superb and nothing was too much trouble for the staff. The grounds are extremely well kept and made for some beautiful backdrops to our photographs. We had the bridal suite which I hadn't viewed prior to the wedding, so it was a great surprise to have such a lovely room where I was able to have some photos taken before the ceremony. Many of our guests stayed overnight too, and commented on how clean their rooms were, and that the breakfast was very good. We had a limited budget so this venue really suited us as we opted for their Heavenly Weddings package. We have to say that it totally exceeded our expectations, and was fantastic value for money.

As a general rule, I always avoid 'Best' Western hotels as I find the levels of service and experience differ so greatly that it is impossible to know what you are going to find when you arrive.

I must say the Ivy Hill did not dissapoint, the rooms were large and spacious, the service was friendly and effecient and the hotel was clean and modern.

I would have hesitation in recommending this hotel in the future and they are a great example of a small independent hotel keeping up with the chains.

Stayed here for two nights on a business trip. Overall this is comfortable hotel with reasonable service. The traffic noise was bearable. My only real complaint (and it is a BIG complaint) was when I received the bill on check out I discovered that 10% had been added to the bar bill which included all drinks, food and snacks. This means that an average pint of lager which cost £3.70 in reality cost £4.07! The hotel hid that little scam well! It wasn't until I checked out having paid the bill that I noticed. Breakfast was OK as was the bar meal. Because of this hidden charge which annoyed me intensely, I will NOT be returning.