The first thing that hits you after your hour long journey from the tarmac of Gopinath Bordoloi to this hotel is your struggle to squeeze into the lift which is in the basement of the parking lot ! Even though there is another main entrance, the watchman makes sure or pushes you towards the lift which is in the basement ! And he makes you ceremoniously walk through a metal detector which is just an ornamental piece and never works :-)
The hotel is actually nice but its been AB-USED a lot without paying any attention to give it a facelift, which it badly needs. The food is excellent and the staff are ever willing to help you. But the management is yet to wake up to the fact that its time to renovate it ! Swimming pool is in pitiable condition. The plus point is that this hotel is in the CBD area. And this hotel has a very friendly GM who goes out of his way to help you ! He helped me when I was late to catch my flight ! He spoke to the airport office and pulled some strings and made sure I caught my flight ! I will never forget that. To sum it up, the hotel takes good care of you and the management is still caring a damn for the hotel ! Hope they do something fast to uplift the standards. I rate this hotel 7 on a scale of 10
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