We only booked a room here for one night and it was the worse hotel stay we've had in a long time. although it is relatively new and the rooms look very nice when you enter, it was horrible. The fitted sheet on the bed would not stay on....it was either too small or drastically shrunk. I spent half my night putting it back on the corners. You could hear every little noise in the hallways. Our toilet was not flushing right. We called the front desk and the person seemed stumped as to what to do. then she said it would be a couple of hours before someone could come fix it! We asked for a plunger and 20 minutes later she brought up to us. We had to plunge the toilet for our entire stay. If you are going to stay in Findlay, leave this hotel as last resort. Drury Inn should be your first choice!!

We cancelled our stay here because the pool & hot tub were not in operation. We booked this room through hotels.com, which we frequently use. After 2 weeks there is still no credit on my credit card, although they were quick to charge my account three days before we got there, which I understand is policy!

Since we booked through hotels.com we could cancel with either the hotel or hotels.com and since I wason the phone with the hotel to find out about the pool, I just cancelled with them (the website says nothing about the pool & hot tub being closed)

Hotel.com can't issue me the credit, first the hotel has to issue hotels.com then they will issue me a credit.

I have contacted the hotel three times and the last time the hotel clerk, who was obviously being prompted by a manager, told me the manager will get to the credit when she has time!

ENOUGH SAID, DON'T STAY AT THIS OR ANYOTHER COMFORT SUITES

AND I WILL BE CONTACTING THE BETTER BUSINESS BUREA IF I DON'T SEE MY CREDIT TODAY!

Our family checked in for a baseball tournament along with many other families from the team. The front desk clerk was VERY rude. We decided to go down to the pool. While we were in the pool some lady asked if anyone was staying in room ###. I spoke up and said "yes". She informed us that the front desk had given her our room key and that she DID go into our room. My purse was sitting right inside of our room along with some expensive baseball equipment. My husband went to the front desk to see why they gave our room key out to another guest and all they could say was sorry and walked away. We could have been wiped clean of everything.... I contacted the GM several times about this, with NO response. Not to mention their breakfast was horrible (toasters were broke, and ran out of gravy). PLEASE be careful staying at this hotel...save the hassle and stay at another hotell!

To begin with the lady at the front desk could not have been any more rude than she was, she acted as if I interrupted her day! Then she goes and gets the "GM" and she was not at all any better. All I wanted to know was why I had to have a credit card on file I had no issue doing it but the attitudes I got was surely not fair..I would of left but I made my reservation online. When I get to my room I enter into a cold room and there was trash in the trash can..the bathroom was just horrible. I had stayed a few months back and never had any problems the staff was friendly and the rooms were clean I visit Findlay Ohio once a month for business and that was my last time staying and the comfort suites they did everything to make me uncomfortable!!!