Stayed the night of 4th February, weather-wise a dreadful night after a heavy snow-fall.
we had 5 rooms booked in total and everyone of us were impressed by the room quality and comfort levels. Most impressive were the staff, the receptionist on duty when we arrived was Alison, she was so helpful and very professional, so were her colleagues who followed her with the later shifts. Lots of smiles from all of them, great ambassadors for this hotel chain. As lesleyann 10 has already written, the lady in the adjacent Beefeater restaurant who took our breakfast order told us she had removed the snow from all the cars in the car park, what a lovely thing to do! many thanks for that whoever you are. Our English breakfast was cooked to order and overall the whole breakfast experience was excellent, again, helpful and informative staff, yes, we would stay here again and look forward to it!
