Had a relaxing evening before flying. Didn't eat there. Bar staff friendly, average English hotel drinks prices.
Good value - at £80 for hotel and 4 nights parking.
Room was fine, clean and comfy.
Lots of comments regarding hot and cold rooms - my colleagues and I had cold ones - fine for me, not good for them. But it was minus 2 that night.
After chatting to taxi driver it seems that the hotel book "fly and park" guests into the rooms close to reception on ground floor and these are the cold rooms. Rooms in the main building are warmer!
Staff charming and helpful all went very smoothly. Both taxi drivers also helpful and chatty.
We ordered a taxi for 4 with luggage and a large taxi arrived 10 minutes before the time we booked.
On return, very efficient. Large taxi arrived within 10 minutes of calling. Nice touch was we got a text telling us the reg number of the vehicle to look out for. I would definitely recommend this hotel for travellers.

We stayed for an inclusive 'spa weekend' package, and were impressed. The building has had a lot of care lavished on its interiors, so the bedrooms are comfortable and stylish, and the lounge, bar and restaurant comfortable, in a very interior-designed way. That staff were outstandingly helpful and welcoming: at reception and in the spa and restaurant.

Don't be put off by the rather austere and boxy exterior: Hallmark have spent a lot of money, but have clearly decided to refurbish the decor when another group might have attempted to rebuild a very odd building. Labyrinthine corridors and an odd site plan are minor quirks. Rather more curious is the spa, which seems to incorporate a house and several acres of flat roofing, together with a rather sweet Poirot style Art-Deco entrance area. The pool is clean and the gym well-equipped.

The spa break is excellent value: given excellent restaurant food, a massage and tapas, it would be hard to do better. And John Lewis is five minutes up the road!

Me and my Mum stayed at this hotel as part of a spa package. It was a very good deal and well worth the money.
Room: Lovely modern room but would agree with a couple of the other reviews about the room being quite cold.
Restaurant: Food was lovely and unusual that when on a dinner inclusive rate you still had the full pick of the menu (with a couple of supplements). Staff in the restaurant were more than friendly and had very good knowledge of the menu. Breakfast was a very sufficient buffet.
Spa: Very disappointing. The whole building needs a complete refurb. It's a shame as the rest of the hotel is absolutely lovely. Changing rooms were quite dirty and smelly. The roof above the swimming pool is actually falling down in some areas (these were sectioned off).
Staff: Some of the best staff I've seen in a U.K hotel for a while. They were all really friendly and very helpful. A refreshing change!!

me and my husband stayed, on the stay and fly package,the hotel looked great and the taxi service excellant,but thats were the posative ends? the room was so cold at night. the spa area old and dirty,and having been told there were hot dishes available from the bar menu we found only one ,which was over priced to say the least,for the quality of the dish,not a good start to a holiday.