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Cheadle House: Traveller Reviews

3.0 of 5
Cheadle Royal Business Park, Cheadle SK8 3FS, England
Hotel amenities
Cheadle House
Ranked #1 of 2 hotels in Cheadle
4.0 of 5 stars 108 Reviews
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108 reviews from our community

What travellers say about this hotel
  • De Vere(5)
  • Premier Inn(5)
  • Very nice(3)
  • TGI Fridays(3)
Traveller rating
    37
    39
    15
    10
    7
Only show reviews for Family (13) | Couples (51) | Business (15)
Date Rating
Birmingham UK
Senior Contributor
26 reviews 26 reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“Value and more”
4 of 5 stars Reviewed 11 February 2012

So what do you get for £19 . Amazing value , clean room , quiet and comfy bed. Big TV and tea and coffee. Original room had bath but was up stairs and with cases not a good idea to changed to one with small shower. Fine for night. Good bar snacks and great staff. Found a little snack at the checkin and free good tea and coffee in the lobby. Free overnight parking. Nearby TGI fridays but so glad we did not go there. Had dinner at hotel 3 course £11.95 better value and good food. The service was also very good and I must say I was very suprised at the standard of the food for the money paid. In addition the breakfast for £7.50 was again a bargain and fresh and plentiful. Better than the average airport stay and great if you get a bargain room.
Overall well pleased with my choice and would stay again

Room Tip: If you have cases mention on booking so they do not make you climb the stairs with them!
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rdwooty about Cheadle House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Thompson, Director of Sales at Cheadle House, responded to this review
16 February 2012
Thank you so much for taking the time to feedback on your recent stay with us. I am so pleased you found your stay comfortable, enjoyable and value for money. Here at Cheadle House we pride ourselves on the service we provide, it was so encouraging to read the lovely comments you left about my Team. We have just launched our new menus again your positive comments regarding our food offering was a delight. Thank you again, I do hope we have the pleasure of welcoming you back to Cheadle House in the very near future.
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1 review
“I would never stay here or recommend it dirty room carpet was filthy”
1 of 5 stars Reviewed 4 February 2012 via mobile

I stayed here with my partner It was a groupon voucher worth 178 pound our room was horrible the carpet was so dirty and dust everywhere the food was awful wanted to come home waste of a journey

  • Stayed February 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Kekekel about Cheadle House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Thompson, General Manager at Cheadle House, responded to this review
9 February 2012
Dear guest,

Thank you for taking the time to feedback regarding your stay with us at Cheadle House and sincere apologies that you have had cause to raise concern. I was very concerned to learn of your experience; please rest assured each and every issue you raised has been investigated and appropriate action has proceeded; this is not the usual high standards that we pride ourselves on here at Cheadle House. I do hope we have the opportunity of welcoming you back to Cheadle House so we can restore your faith in us. If you wish to discuss the issues raised any further please do not hesitate to get in contact.
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Dorking, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Excellent service, good location, great value”
5 of 5 stars Reviewed 23 January 2012

Stayed at Cheadle House on a recent business trip, arriving at about 1 AM. What a great service from Chris, the receptionist at that time in he morning. Greeted with a smile even at that time, helped me to find somewhere to get a take-away and even got plates, cutlery and a napkin from the kitchen. Now that's what I call service. Rooms all spotlessly clean and not a bad breakfast with good choice.

Only small hiccups:

- My PA had told them I would be arriving late but they had no record of that;
- A double room had been booked but was given a single but travelling alone and the room was still quite large so no problem there.

Overall a great experience and the next time I need to stop in the area I know where I'll be staying.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alok-surrey about Cheadle House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Thompson, Director of Sales at Cheadle House, responded to this review
21 February 2012
Dear Guest, thank you for taking the time to note your experience, it was lovely to pass your kind words onto Chris, I have to agree he is a great asset to my Team. I do apologise we did not effectively action your room request or note of late arrival, I was able to use this feedback and example as a training tool for both my Reception and Reservations Team to ensure this does not re-occur. I do hope we have the pleasure of welcoming you back to Cheadle House in the very near future.
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salisbury
1 review
2 helpful votes 2 helpful votes
“wedding and revisit.”
5 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

me and my husband got married at this hotel in 2010 and they where fantastic ! the food was beautiful , service was amazing cannot praise the staff enough and amazing value for money for what we had .
we stayed in the suite and it is pure bliss ! I would also recommend the room service as it is so tasty.
We then revisited over a year in feb 2011 later the staff remembered us and chatted to us like old friends and even remembered our sons name. I am just about to book our 3rd stay as a suprise present for my husband before he goes away to afgan and i am sure they are going to be amazing as per usual.

  • Stayed February 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tina b about Cheadle House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Thompson, Director of Sales at Cheadle House, responded to this review
23 April 2012
Dear guest, thank you for taking the time to add your great comments of your re visit to Cheadle House. I am delighted that you chose to return to us and we do of course hope to welcome you back in the near future. Kind Regards
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england
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“A relaxing break with our friends”
4 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

I have been reading the reviews left on here regarding this hotel and staff and having stayed here in sep last year felt i have to leave my views. myself and husband stayed with friends at the hotel and found all staff we came into contact with to be very helpfull and always making sure everyone was comfy and enjoying there stay. we had a suite because it was a special occasion and our friends stayed in a standard double and both rooms were lovely and spotless. We ate in the resturante and food was good and drinks very reasonable. I think his name was Richard who was working in the bar that evening and when he found out we was celebrating he suprised us by decorating our table with lovely table linen and candles. Its now coming upto my hubbys birthday and we have booked the suite again at this hotel and are very much looking forward to celebrating at the begining of Feb. Give this hotel a try , im sure you will have a lovely time.

Room Tip: Both rooms were lovely, but if you are celebrating then upgrade to the suite you wont be disapointed...
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dee61 about Cheadle House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Thompson, Director of Sales at Cheadle House, responded to this review
23 April 2012
Dear guest, thank you for taking the time to add on your fantastic comments about the facilities and team here at Cheadle House. All feedback has been communicated to the team. We hope to welcome you back to the hotel in the future. Kind Regards.
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Additional Information about Cheadle House

Cheadle Royal Business Park, Cheadle SK8 3FS, England
Price range (per night):* 32 AUD - 174 AUD

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