January 2012, First time to the resort and we loved it. Room was large, stocked frig, room service available. Adult pool, not too crowded. Great beach areas- walk or take a cart. 12 Resort restaurants, reservations advised. Food was very good, with large menu selections.
Several buffet places also. Huge variety of foods available. Staff was friendly, helpful and
smiling. Enjoyed the special perks with the Royal suites: golf cart with driver available for
transport to anywhere on the complex. restaurant reservations can be made for you, pool area private with snacks and drinks all day. Two shows every night at 2 different locations on the resort. Grounds clean and kept up. Looking forward to going back! Wendy

We have just returned fro a wonderful 10 night stay at the Grand palladium Kantenah. We stayed in room 4531. The room was spacious, bright & airy. We had e-mailed the hotel to request a high level floor in a quiet position & that is exactly what we we were given. Some reviewers have stated that the rooms are not up to five star standard. Yes the rooms are not exactly Grand, however we felt that they complemented the natural theme of the complex, and we were more than happy. We even received a phone call from reception to ask if everthing was ok with the room, Not had that before! The complex is huge,and spotlessly clean.We loved all the wildlife and it was great for early morning strolls.We were never bored. You soon learn to find your way around, there are maps to show you were you are. The transportation system is fantastic. A train runs between all the main lobby's, and there are buggies to drop you off to your room, if you dont fancy walking. The beach is lovely too just exacly what you would expect to see in the carribean. The food is fantastic in the 3 buffet restaurants, & there are plenty of a la cartes, including Chinese, Mexican, Brazillian, Japanese, Italian, Meditranian. Our favorite was, Ribs & More. Try the New yorker steak just melts in your mouth. You can visit all these as many times as you wish. Finally a word about the staff. I have never come across such happy, smiling,well presented, hardworking staff, on any of my travels. They are a credit to this excellent well run Hotel.

Our experience at the grand palladium royal yucatan suites was in one word- awesome!! We went through apple vacations. Our apple representative were very helpful- thanks geraldo! He helped us plan an excursion to jungle maya which I highly recommend!
The Grand Palladium is a very large resort and we stayed in the adults only section which was nice. We had our own restaurant is the royal section- el jardin. They were open for breakfast and dinner. The omelets there were delicious as well as the fondues were my very favorite. There were some perks of being in the royal section. There was top shelf liquor, your own golf cart service, unlimited towels, and free lobsters at ALL restaurants!! The staff was excellent. The bartenders were very friendly and remembered your drink orders after a few days. Jose Luis in the royal lobby was a wonderful bartender, as well as the two at the royal pool. They would serve you drinks poolside. The golf cart drivers also served as entertainment. Pedro was always ready to take us where we wanted to go. The beaches were beautiful and the pools were very clean. There was maintenance crew was daily updating and maintaining the resort.

Overall, great relaxing vacation at the grand palladium through apple vacations!! Will be back for another vacation in the future!!

Elise from Pennsylvania

went for 2 weeks in november with family and i must say ive never seen so many people in one place with broken bones. the lobby is amazing but problem is the floor is marble and is exposed to the elements. a combination of sand and rain on these sleek floors makes for disaster. family member broke her ankle on our 1st night there. a poor lady fell in the main lobby after getting off the shuttle which was escorting her daughter who had fallen earlier and was in a neckbrace. ocean is beautiful but the shore was covered in rocks. you had to crawl on your hands in order to prevent your feet from getting cut up. wont be back!