I was surprised by the cleanliness of the room we stayed in. The carpets were stained and dirty. The bathroom smelled of mould and seemed to have had water damage. The worst thing of all, there was a spider in my bed! We had to carry our luggage and 2 small children up the stairs since there's no elevator. I have to say the receptionist was very friendly. Overall, I was not pleased with this hotel.

We stopped here on our way to Ontario and were greeted by a very friendly receptionist. Our only complaint was that our room was on the second floor and there was no elevator so we had to carry our luggage up the stairs. We requested a refrigerator and a microwave and the staff were very accommodating. The hotel is right of route 40 so it was very convenient for us. There is no breakfast included but the receptionist gave us a $3 gift certificate towards breakfast at their restaurant which we took advantage of. The breakfast was delicious, very well presented and the waiter and waitress were very friendly.

This hotel served our purpose just fine when passing through this part of Quebec. It appeared to be new from the outside, so we were surprised to hear it is about 10 years old. Our room was spacious and clean, though it was somewhat plain and could use some redecorating. We had a quiet night's sleep and would return if visiting the Ragaud area again.

This is by far the worst hotel I have ever stayed in. The room was dirty - hair in the sink, bathtub and on the floor. "Hot tub" was a nasty mess. The room was noisy, and stuffy. When we talked to the manager on duty, they admitted there was a lot of people checking in and as they were over booked, they could not move us to another room, they could only offer a refund if we left the room/hotel (at 3:00am!). When asked in the morning how the stay was - we answered that we we not very happy - the staff said "i guess you wont be leaving a tip for the cleaning staff". We spoke with HQ, and said they would be in touch with the hotel. Our issues never resolved to our satisfaction as a result we will never stay at another Howard Johnson - EVER. Dont waste you money, time or sleep on this place. We would have slept better in our truck on the side of the road.