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Super 8 Ajax: Traveller Reviews

2.0 of 5
210 Westney Road South, Ajax, Ontario L1S 7P9 , Canada
Hotel amenities
Super 8 Ajax
Ranked #2 of 2 hotels in Ajax
2.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    1
    1
    4
    3
    4
Date Rating
Toronto
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
“Look elsewhere in Ajax or Durham Region”
2 of 5 stars Reviewed 2 January 2012

We booked through Expedia for special rate but were not guaranteed a non-smoking room. We ended up with one that smelled like stale smoke. Luckily, we only had to crash after a banquet for a few hours.

Location is convenient to people travelling Hwy. 401. Close to Pickering Town Centre mall and many major box stores. Several fast food outlets within walking distance.

From check-in to each time we went to the front desk, there was nobody to be found. Person out wandering or doing other duties.

Room carpets dirty, toenails not vaccumed, mold forming on bathtub edges, air conditioner way too noisy, no room to move between small table with chairs and the bed.

Mattress was comfortable. Walls and wooden headboard scuffed.

Small fridge in room was a bonus.

Complimentary breakfast items included bread, bagels, muffins, Cheerios, Corn Flakes, fruit beyond its due date by appearances, waffles, juice and coffee/tea.

Tried the hot tub -- took about 15 minutes for jets to come on and temperature was lukewarm and there was dirt in the bottom.

Room Tip: If booking an Expedia secret rate, beware there's no guarantee of a non-smoking room.
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  • Stayed June 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask uacturbo about Super 8 Ajax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Han, Manager at Super 8 Ajax, responded to this review
12 April 2012
Dear Guest,

Thank you for your review.

Unfortuneatley when you book a "secret hotel" deal through any of the online travel agencies, you are not guaranteed a certain room type and I am sorry that your room had evidence of smoking in it.

However, I am happy to say that our hotel has been desgianted "smoke free" since July 1st 2011 although there are still some guests who disrespectfully ignore this rule and still smoke in the room. We do our best to rid the room from smoke for the next guest.

We encourage guests to report anything unsatisfactory with their rooms immediatley upon check in so that we can resolve the situation.

I apologize that our housekeeping was not up to your standard and I have personally taken the matter up with the housekeeper responsible for the room you stayed in.

I am gald you found other aspects of your stay (the location, breakfast and the bed) satisfactory.

I hope to welcome you to our hotel in the future.

Kind Regards,

David Han
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Ottawa
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Horrible hotel, not family friendly .. please read before you stay!!”
1 of 5 stars Reviewed 27 December 2011
2
people found this review helpful

Husband works in Pickering (lives hours away), due to being close choose this hotel to stay at. What a horrible experience, if you want to see a lot of illegal activity and be woken up at 4 am on a week day by a bad deal gone wrong (not sure if it was drugs or prostitution), than this is the place to stay. We had stayed here for a fairly long period of time (hubby went to work and I stayed around the hotel) after the fist few weeks I noticed the illegal activity going on, but police drove through every night so I figured they knew about the illegal activity! Anyway one morning at 4 am woke up to girl screaming at a guy in the hall to leave her alone or shed start knocking on people doors (she was right outside our door could see her from peep hole), the guy was yelling back to give him the money or he was going to knock her teeth out ... me in pannic mode called the front desk (hind sites 20/20 should have called the cops but being woken up by this i just hit the one button on the phone). The staff from the front desk came up and let them into a room .... where we still heared yelling and screaming so i called the front desk again ... then i went to go outside to hear the front desk calling their room telling them they had another complaint ... dont understand why he didnt just call the cops ........ Anyway in the morning we went to the front desk and said we wanted to check out we were not staying there anymore! The managers response was oh well .... no offer to try and please anyone and me being a women staying at the hotel alone during the day was disgusted and actually very scared to stay there. I should mention I am not from a large community where you see any of this go on. However I assure you that I will never stay at another super 8 due to our experience! The cops should shut the whole hotel down! Dispicable!

Room Tip: Hilton is worth the extra money!!!!
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  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask N M about Super 8 Ajax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Senior Contributor
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3 helpful votes 3 helpful votes
“$120 Dive”
2 of 5 stars Reviewed 30 November 2011

Simply put this motel was a grossly overpriced dive. It was really the sort of place you'd expect to have a $50 price tag. It was acceptable but if you don't get a better deal then definitely search elsewhere.

  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Blamanche about Super 8 Ajax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Han, Manager at Super 8 Ajax, responded to this review
12 April 2012
Dear Guest,

Thank you very much for your comment about your recent stay with us.

We are competitively priced in line with other hotels in the area. Also, I am happy to announce that as of end of March 2012, we offer three new promotions for customers that book in advance or stay multiple nights:

Book 7 days in advance Save 15%*
Stay 2 nights save 15%*
Stay 3 nights save 20%*

*Please contact us or visit our brand website as certain terms and conditions apply.

We hope that you take advantage of these great promotions next time you choose to stay with us.

Kind Regards,

David Han
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Guelph, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Only Ok”
3 of 5 stars Reviewed 29 October 2011

I stayed at this hotel while I was taking a three day course in Ajax Ontario. The room was fairly clean with the exception of the bathroom exhaust vent (full of dirt) the elevator sounded like a train.

Free high speed internet was included with the room however it was only wireless and i could not get a strong signal.

The toilet in the room was plugged after use so I called the front desk and they sent up a plunger for me to fix it myself...

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Chris L about Super 8 Ajax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
1 review
“Bad Need of Updating”
1 of 5 stars Reviewed 7 August 2011

Room furniture is old and badly needs updating. The office chair in our room had obviously had bodily fluids of some kind on the seat and a poor job had been made of cleaning it. When we complained the front desk immediately came with another, which unfortunately, was almost as filthy as the first one. This hotel badly needs a face lift.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask srevoy about Super 8 Ajax
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Additional Information about Super 8 Ajax

  • Super Eight Ajax
  • Ajax Super 8
  • Ajax Super Eight
Address: 210 Westney Road South, Ajax, Ontario L1S 7P9 , Canada
Price range (per night):* 92 AUD - 126 AUD

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