This hotel has everything you need (except a pool or fitness centre) and our rooms were less than $100. Rooms are pleasant and well equipped, front desk staff was helpful and friendly, complimentary hot drinks and fruit are available any time in the lobby, rooms come with hot breakfast. We didn't miss the pool - there are other family friendly attractions in RMH (there is mini golf one block from the hotel).

This property is truly the "ugly duckling" for those seeking the normal standards of Holiday Inn Express. Definitely an old roadside motel that has been brushed up but not anywhere near the usual standard issue HIE. The property is stuck on the end of a non descript strip mall, it is two stories high, with one super cramped enclosed stair case and no elevator from the lobby area. All 40 rooms are the same, 2 beds in each, with fridge, microwave and older style TV. Cleanliness and service from staff are great. However, the building itself is old, carpets galore, big thick heavy chairs in a cramped breakfast bar area. The staff working front desk are also running the laundry and keeping the breakfast bar restocked....talk about multi-tasking. They certainly earn their pay at this property. Do not expect a large welcoming lobby, no pool or waterslide, no outside play structures, no grounds to speak of. The guest rooms are on the small side and are not sound proof. Thankfully, you can run the bathroom fan all night to create the necessary white noise to drown out all the other sounds. The road leaving here up to the Columbia Ice Fields is breathtaking and well worth including in your trip. The nearby namesake National Historic Site is also worthy of a visit. Competitors have built brand new standard issue Best Western and Super 8's a kilometer down the road....these are the standard issue properties that one would expect....I really do not know why Holiday Inn Express has put their name on a property which is so far removed from what their brand represents.

I stayed at this hotel this week and I was disappointed. I have stayed in a number of Holiday Inn Express hotels and this one is not typical. It is a two story older building that looks like it has been made into a HI Express. It has been redecorated but is still an old hotel. It has all the main features but....
The lobby and breakfast area are all in one and very small. When we checked in the lobby was smoky smelling. The internet was sporadic and we had problems with the phone and the TV. My co worker was woke up by her alarm, she thought - turned it off and then it went off again, so she unplugged it. Then it went off a third time. At this point she realized she was hearing her neighbours alarm.
If I have to stay in Rocky again, I will try one of the newer hotels.

Staff was wonderful, bed was the most comfortable I have ever slept on and the breakfast was better than I ever expected - bacon, eggs, cinnamon buns and lots more. The Holiday Inn Rocky Mountain House was a great value.