We've been there for a week, in september, and find out that it wasn't a very good choice. The hotel it's pretty far away from the beach, but we knew that from their website. The room was basic but clean. The food was awful and we barely eat it. The pool is clean but the entertainers are pathetic.
As for the parking space... you will find a place only if you're very lucky.

Just escaped from this hell of a ..hotel. Sort of epidemy is going on there. All three kids went down with 40 deg temperature, diarrhea, vomitting, etc. Due to filthy pool, dirty toilets, lack of soap in toilets, poor, disgusting food, etc, etc.
No cooperation from staff whatsoever!
Been to 3 continents, more than 15 countries, never seen such a terrible place!
If you love your kids, if you love yourselves, plese, stay away from this virus pit!

My partner and I stayed in this "3 stars" hotel for a week in September of 2010. We knew from the start that it was far from the beach and from the center of Albena, but the distance didn't bother us. I'd had a summer job in a 2 stars hotel in Albena a few years back and had very nice memories of the place, even if, at the time, i stayed in a no-name hotel that only hosted personnel.
Our adventure started at the reception desk. The person on duty on the day of our arrival seemed swamped. There was a serious line in front of us when we checked in, but we thought: "Hey, it's Saturday, it's off season, the first week when prices drop, it' normal." So we waited our turn. I get to the front of the line, the receptionist flat out ignores me after taking our tickets and seeing where we come from, and goes straight to the end of the line to speak to a Bulgarian tourist that just got in. I had been standing there for 15 minutes and she just ignored me. I was about to start screaming for the manager, when the luggage-boy saw my face, he quickly put on our all-inclusive bands and sent us to the restaurant for lunch, saying we could check in afterward.
The room was clean. Aside from the fact that we had asked for a double room and ended-up with a twin-bedded room, aside from the bathroom sink that was about to fall off and the absence of the shower curtain (that would mysteriously appear a few days after we got there), the most important thing was that fact that the room WAS in fact CLEAN.
The food, however, was HORRIBLE!!!!!!! When I worked in Albena as a student I loved the food there:diverse, healthy, fresh, lots of fruits and vegetables,fantastic cakes (I gained some serious pounds at the time). But this time, the food was the same EVERY DAY. And I don't mean just the same kind of food, I mean leftovers. We would find last night's food on our breakfast buffet.
Long story short, we ate pancakes every morning for a week (because they were making them in front of us), some sort of chicken stew at lunch (it was the only sure thing we could recognize) and french fries with ketchup for dinner. FOR A WEEK!!! After paying for ALL INCLUSIVE! We ate out as much as we could. Oh, and the worst thing ever was this crazy spice they put in everything. They claim is traditional, but they put it in everything, from pizza to hamburgers am sausages.
All in all, as far as accomodation goes, our trip was REALLY, REALLY BAD.
Do not go there!!!

I can only describe this hotel in one word horrendous!!!!!!!! Never in my life have i experienced such badly presented and inedible food and i have stayed in some bad hotels in my travels, but this one has nothing to offer. The rooms are basic and clean and if it was not for one or two friendly staff our stay would have been a disaster.

I was in Bulgaria 36 years ago and believe me at this hotel anyway nothing has changed. Even the so called All Inclusive was a joke with limited choices not only in food but the bar didn't even stock some of the popular spirits we would expect and ran out of a few things during our stay.

All in all don't touch it with a bargpole...........and my profession is a Travel Agent I was only in Bulgalria to watch my daughter play in the Uefa championships football qualifiers, thankfully she was statying in first class accomodation with the squad.

Other hotels in Albena like the Kalkaira are lovely and it was a pity this was full whne i tried to book as we ate and paid for meals there on a few occassions. I am not a fussy person but this was an exceptionally bad experience.

Norah Gibson
Alexandria/Scotland