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Staybridge Suites Wilmington East: Traveller Reviews

3.0 of 5
5010 New Centre Drive, Wilmington, NC 28403
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Staybridge Suites Wilmington East
Ranked #4 of 43 hotels in Wilmington
4.5 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveller rating
    43
    14
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    1
Date Rating
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Great Christmas Vacation!”
5 of 5 stars Reviewed 26 December 2011

Our stay at the Staybridge was wonderful! The staff was friendly and helpful. Cleanliness was superb... never a sign of any grime or dirt. There wasn't an oven in the room, but we were able to cook our beef loin on the gas grills located just outside the breakfast room. The countertop oven/toaster and 2 burner range filled any other needs. The beds were quite comfortable and the bedrooms are large. The gathering room had a large flat screen TV and seating was enough for four, but not real roomy. There is no dining table, so we ate buffet style. We spent three days exploring the area and thoroughly enjoyed our stay at the Staybridge.

Room Tip: We were four adults so we reserved a two bedroom suite and an additional single room. We gathered b...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review
9 January 2012
We were so glad you choose our hotel for your Christmas Vacation stay. Thanks for the great comments. We hope Santa brought you lots of goodies....Hope you plan again on coming to Wilmington and staying with us here at the Staybridge.
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swansboro, north carolina
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
44 helpful votes 44 helpful votes
“Nice!!”
5 of 5 stars Reviewed 13 December 2011 via mobile

Very up to date/ clean,friendly and quite? Would I stay here again -you bet cha!!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review
9 January 2012
Thanks so much for staying with us at the Staybridge Suites Wilmington...We look forward to your return trip to Wilmington and having you as our guest!
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Graham, North Carolina
1 review
“Better than reviewed”
5 of 5 stars Reviewed 12 December 2011

I chose this new hotel based solely on tripadvisor reviews, staying for three nights as a getaway with my wife and to get some Christmas shopping done. I must say that it was better than advertised. Clean, spacious, and well-equipped suites, wonderful breakfast, great free dinners on most weeknights (that was unexpected!), and on-the-spot customer service. Not sure how anyone could be disappointed staying there. Very conveniently located in Wilmington too between College and Market. Will plan to stay there again.

Room Tip: We booked closer to our departure date, so rates had dropped.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review
9 January 2012
Thanks so much for your positive comments about the Staybridge Suites Wilmington. We so much enjoyed having you as our guest and look forward to seeing you again on your return visit.
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Apex, North Carolina
Senior Contributor
24 reviews 24 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“GREAT PROPERTY AND EXCELLENT STAFF”
4 of 5 stars Reviewed 7 December 2011

We've been visiting Wilmington for nearly 15 years and have never found a reliable place to stay. Hopefully Staybridge has broken that string of bad luck. The hotel is 7 months old and still has that 'new car smell,' but that aside it seems to represent a new refreshing approach to hotel design.

Our room was the least expensive but it still exceeded our expectations. It was well-appointed and laid out exceptionally well. It had a huge LG TV and an aircraft carrier-sized desk which was large enuf to accommodate all of my photography toys.

That said, the room was large enuf for its 2nd aircraft carrier a.k.a., the king-sized bed. The mattress and pillows were excellent and reason enuf to leave home.

It has an exercise room and an indoor pool.

The common areas are 1st class and a pleasure to visit and use. The breakfast selections
are beyond the ordinary and actually tasty.

Above all, the staff at this Staybridge excels. The ladies who supervised the breakfast room were tops: friendly and they knew their business. And, saving the best for last . . . Tammy, the manager, was so friendly, accommodating, and professional that you just have to call this hotel your address in Wilmington.

The Staybridge has become the benchmark for Wilmington.

OOOOPS! One glaring screwup! There are too few handicapped parking spots and the few there are are at the far end of the building. When I tried to open the door and it didn't open I had to walk the FULL length of the building and then return. My disability is having a great bit of trouble walking so I was fuming.

Room Tip: I'm not sure that any one side of the building is better than another. Think they should be all...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review
12 December 2011
Thank you so much for your positive comments about the Staybridge Suites and our staff. Also, thanks for taking the time to add your comments to TripAdvisor. We were so glad that you were able to be a part of the Staybridge Family. We look forward to seeing you again soon!
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Bryson City, North Carolina
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Sam is INCREDIBLE, and we haven't even checked in yet...”
5 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

I have spent the entire day on TripAdvisor working on our Christmas traveling plans, trying to find a place to stay for Christmas. I came across all the great reviews for this hotel and decided to called for the price of a room. I spoke to Sam at the front desk, and in the end decided to book a room based on the great price. I have now called Sam three times to change our reservation, (I know, I'm a woman what can I say), and he is just as friendly and helpful as he was the first time I spoke to him. I cannot say enough about how genuine and kind he has been. He has worked very hard to accommodate us and if our stay is half as pleasant as making the reservation has been, I will be singing this hotel's praises at the end of our trip. Thank you Sam.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review
30 November 2011
Sam is incredible and a definite asset to our hotel...I am so glad that he has taken care of you during your calls to the hotel prior to your arrival. I so much apprieciate you comments. I will make sure that I share your gracious comments with Sam. Look forward to seeing you around Christmas.
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Additional Information about Staybridge Suites Wilmington East

5010 New Centre Drive, Wilmington, NC 28403
Price range (per night):* 135 AUD - 193 AUD

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