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Maryborough Motel and Conference Centre: Traveller Reviews

4.0 of 5
298 Walker Street, Maryborough, Queensland 4650, Australia (Formerly Wide Bay Motel and Conference Centre)
Hotel amenities
Maryborough Motel and Conference Centre
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    13
    8
    4
    0
    2
Date Rating
Madison, Wisconsin
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Cockroaches, ants and unwelcoming host”
1 of 5 stars Reviewed 10 February 2012

We arrived at the Maryborough Motel and immediately could tell this was not going to be good. The host was not welcoming and rather short with us. We went to our room to find a trail of ants in the bathroom and a cockroach in one of the beds. At least there weren't bed bugs! Anyways we went back to the front desk to tell them of the disgusting state of the rooms and rather than act shocked about this, or embarrased or even slightly concerned, they just said "Oh, we'll give you another room." No apologies or anything. We said no thanks and left to find another hotel. Whatever you do do not stay here.

  • Stayed February 2012, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Emmlet83 about Maryborough Motel and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Libby Eichler, Owner at Maryborough Motel and Conference Centre, responded to this review
11 February 2012
Dear Emlet83,

We are disappointed that you had a negative experience at our motel and that you saw a cochroach and some ants in the ensuite of your room.

Firstly let me clarify that our motel is in the sub tropics of regional Queenland and we take our pest and hygeine standards very seriously. It is difficult though because of our location to totally eradicate insects especially in the hight of summer and only days after significant rain and flooding events. We have very high standards of cleanliness as can be seen from previous Trip Advisor reviews from our many happy guests.
Unfortunately you feel you were treated poorly by our managers who are highly experienced professionals. They did offer you an alternative room which you declined. Your stay with us started with a late arrival and lasted less than an hour so because of this maybe you did not have a chance to fully experience our high hospitality standards in an alternative room.

Thank you for your review and enjoy the rest of your holiday.
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sw. ontario
1 review
“Canadian travellers”
5 of 5 stars Reviewed 8 December 2011

We are a couple from Canada and stayed here in September 2011 for 2 nights and I would not hesitate to recommend this place. The motel was clean and within driving distance to where we wanted to sight see. Roger, the owner was friendly and even brought us wine down to our room which we enjoyed very much. We had 24 hours of free WIFI - more than enough for us to make contacts with home.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask palmbeachbabe100 about Maryborough Motel and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Libby Eichler, Manager at Maryborough Motel and Conference Centre, responded to this review
3 January 2012
Hi guys,
thanks very much for your great review, it was very pleasing for us to see that we are working hard at making this motel a great place to stay and our guests are happy with our service.

Once again, thaks for the great review and please dont hesitate to recommend us to and family or friends when they are here for a visit.
All the best
Roger and team
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Sydney, Australia
1 review
“Lynne Picton traveller”
5 of 5 stars Reviewed 28 September 2011

I stayed here as a solo traveller for 1 night I was greeted by Roger the Owner Manager who was very friendly and professional. I stayed in a Queen room, good facilities very clean and I can't thank Roger enough for going above and beyond the call of duty during my short stay nothing was too much trouble and I wouldn't hestiate to recommend this accomodation. Thanks again Roger keep up the good work.

  • Stayed September 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lynne T about Maryborough Motel and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Libby Eichler, Manager at Maryborough Motel and Conference Centre, responded to this review
10 October 2011
Dear Lynne,

Thankyou very much for such a great review.

Hope it all went well for you after your stay here.

Glad I could help you.

All the best

Roger
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Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Disgusting”
1 of 5 stars Reviewed 4 September 2011
3
people found this review helpful

Very dirty, saw mice running in and out of the kitchen, the meal I ordered was greasy and overpriced. found lollies in our room under the bed. Wouldn't go back.

  • Stayed August 2011, travelled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Peter S about Maryborough Motel and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Libby Eichler, Manager at Maryborough Motel and Conference Centre, responded to this review
18 September 2011
We have looked into this review and discovered that the guests did not actually stay with us but stayed in another motel in town with a similar name.

We have contacted the guest and requested an amendment of his review and hope that he takes appropriate steps to rectify this.

From looking at all other reviews from other guests you can see that he did not have the same experience as all the others.
We are sorry that his stay in Maryborough was so poor.
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Fraser Island, Australia
1 review
“We'll be back!”
5 of 5 stars Reviewed 28 August 2011

Myself and my fiance stayed here for 1 night and we were pleased to find such a perfect place to stay after a lot of travelling. We were welcomed by Roger who is the owner and he was so friendly, he upgraded us to a bigger room at the same price as a normal one. When we got to the room, we were delighted as it was so clean, had a flat screen tv with excellent picture, double wardrobes, tea/coffee and toast making facilities, the bathroom was so clean and the shower pressure of the water was excellent. We were made feel so at home and welcome and Roger couldn't do enough for us to make our stay an excellent one. The bed was big and comfy and we had a great sleep there. We met him again in the morning and she showed us his excellent hospitality skills and kindness. Just wish we could have stayed a bit longer. We will definately stay here again and I would highly recommend it as a place to stay before you begin exploring Hervey Bay, Rainbow Beach and the Fraser Island. Top marks to Roger!

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Corrina L about Maryborough Motel and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Libby Eichler, Manager at Maryborough Motel and Conference Centre, responded to this review
5 September 2011
Thanks so much for the fantastic review!
We try our hardest to make everyones stay as comfortable as ever and we are so pleased you are happy with your stay.
We would love for you to come back and stay again. Please tell your family and friends about us.

See you next time.

All the best
Roger and staff
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Additional Information about Maryborough Motel and Conference Centre

298 Walker Street, Maryborough, Queensland 4650, Australia (Formerly Wide Bay Motel and Conference Centre)
Price range (per night):* 78 AUD - 144 AUD

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