I stayed at this lovely old historic hotel for an event I was in town for. I took a taxi on the way back to the hotel, & happen to leave my 2 jackets & a camera( in the pocket of one of them) in tha cab. When I discoverd what happen, I connected the cab driver & asked him to bring then back to the hotel & drop them off at the front desk. I asked if there was some way, if the hotel could ship them home to me, because my supershuttle was there to take me to the airport. And I there was no time to wait for the cab driver to get back. I left my info with them & hurried off.They were so friendly & helpful. I received an email the next day from the manager saying he shipped my belongs & left me a tracking number. I was very grateful for their help & kindness.What wonderful customer service! I received my package in a timely matter & everything work out! Thank you Velvet Cloak Inn !
- Also Known As:
- The Velvet Cloak Hotel Raleigh
- The Velvet Cloak Hotel
- Velvet Cloak Hotel