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Comfort Inn and Suites Raleigh: Traveller Reviews

2.5 of 5
6209 Glenwood Avenue, Raleigh, NC 27612
Hotel amenities
Comfort Inn and Suites Raleigh
Ranked #35 of 79 hotels in Raleigh
3.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
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Date Rating
NC
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“A great value but morally ambiguous”
4 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

Got a room here one night as a last-minute "local getaway". This property has great rooms for the price. The prices listed on ChoiceHotels.com were not much more than the Super8 and Red Roof Inns. It would have been a great experience all around if it were not for the unpleasant "upsell" at check-in.

The rooms were decent sized - average or slightly larger than a typical Comfort Inn. Everything in the room was clean and there were NO maintenance issues that we encountered. The King Size bed was comfortable and the linens were fresh and clean. The room had no musty, dirty, or chemical odors. The flat-screen TV worked great. The mini-fridge was OK but should have been a little colder. The room had LOTS of electrical outlets (every light in the room including wall-mounted ones had outlets on them).

The bathroom included typical amenities and had a full bath tub. But the toilet seemed to flush slowly and always gave the impression that it was about to overflow. The curved shower rod provided plenty of space in the shower and the water temperature was good.

I was disappointed in the amount of noise we heard both from the room next door (they were talking in normal tones) and from the hallway. Common areas throughout the hotel seemed cleaned and vacuumed. The free breakfast was good and the dining area was clean (and sufficiently big that you didn't feel cramped as is the case with the occasional Comfort Inn).

Make sure you book the appropriate type of room ahead of time (smoking vs non-smoking) or be prepared to pay extra (more on that later).

The location is OK, not great - it is a few miles away from any of the major freeways. A few hundred yards away is a Golden Corral Buffet (a option for families because everyone can get what they want) and a local bar/grill (Fat Daddys). If you have a car, there are plenty of other dining options within a couple of miles and even more down the road at Crabtree Valley Mall.

We did have one issue that gives me pause on a reccomendation. When we checked in, we told that we would be in a smoking room since we booked through Hotwire. Yuck. The front-desk clerk "helpfully" suggested that for $8 more we could "upgrade" to non-smoking room. We grudgingly paid the $8 fee even though there were obviously lots of non-smoking rooms available (this property has 6 floors of rooms - 1 floor is smoking and the other 5 are non-smoking). And I'm a ChoicePrivileges loyalty member, to boot. Oh well - that is the chance you take with Hotwire or Priceline, right?. But while we were still in the check-in process, someone walked in off the street (an obvious smoker). He was quoted the standard price on the hotel's website for a non-smoking room and a HIGHER price for a smoking room. He paid the higher rate to get the smoking room after the dire warnings the clerk gave him about a $150 cleaning fee if he got caught smoking.

So we were charged a "reservation change fee" to get the non-smoking room we wanted and he was charged extra for the smoking room he wanted? I can see charging more for a room you are in short supply of, but charging an "upgrade" fee for both kinds of rooms? How do you have it both ways? There's something wrong with that.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask keithwnc about Comfort Inn and Suites Raleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havelock, NC
Contributor
16 reviews 16 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Nice Place”
5 of 5 stars Reviewed 30 December 2011

My Wife and I stay there one night on 29 of Dec. Check in was really smooth and Calvin at the desk was really nice and friendly. The hotel was clean and neat. The room was very clean and smelled nice. The Elevator was clean but did have a little odor to it. The breakfast area was cleaned, but the morning staff seem to be a little slow with getting things out. The eggs did not get out untill 45 minutes after breakfast started. The waffles and other breakfast items were there and on time. Overall was a nice hotel.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mice5430 about Comfort Inn and Suites Raleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bealeton, Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“good value”
3 of 5 stars Reviewed 1 November 2011

Stayed at the Comfort Inn & Suites Crabtree on October 7 and 8. (attending a wedding in Raleigh) The room was clean and more than large enough. Everything functioned in the room except the fridge which didn't get cold enough. Ice machine didn't work on my floor so had to go up to the next floor for ice. The breakfast room was comfortable and the breakfast was good with a variety of items. Immediately beside the hotel is a restaurant - can't recall the name, but it was mainly a sandwich place - a few steps further on is a Golden Corral. We ate there and it was good (not great, but good). Overall, I would say that this Comfort Inn is a good value-would stay there again if the occasion arises.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edenton, North Carolina
Senior Contributor
48 reviews 48 reviews
Reviews in 32 cities Reviews in 32 cities
17 helpful votes 17 helpful votes
“Good location, nice rooms, showing its age”
4 of 5 stars Reviewed 16 October 2011

I booked this hotel for the first Saturday night of the state fair. I didn't book until the day before, so I was stuck with a smoking room. Totally my fault for procrastinating. Check-in was very smooth, it would have been nice to know that the ice maker on our floor and floor 5 were out so we would know to go to another floor up front. The room smelled like smoke, but the bedding wasn't too bad. There was a coffee maker, microwave, and mini-fridge in the room. The hotel is only 5 miles from the fairgrounds, 2 miles from I-440, and just a mile or so from Crabtree Valley Mall. The breakfast was good, even for a diabetic like me, since they had eggs and sausage. There was also a waffle iron, and the other usual continental items. The coffee was very good The price was right too, considering it was the first weekend of the fair. It was the only decent hotel in Raleigh to honor the state govt rate for this weekend. The elevator was really slow, and smelled like motor oil. There are a few restaurant choices in the area, but only a burger and beer joint within walking distance. They have an airport shuttle, and would probably run you downtown too. I assume it is complimentary, but we had a car, so didn't use it. Overall, a pleasant stay, and definitely where I will be staying in Raleigh on state business in the future.

Room Tip: Call early to get a non-smoking.
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Fourester about Comfort Inn and Suites Raleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocean Isle Beach, North Carolina
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Pleasant Stay”
4 of 5 stars Reviewed 15 October 2011

Pleasant surroundings,quiet rooms, comfy beds, vessel sinks in bathroom, microwave and mini fridge in room, nice continental breakfast - great value too, under $100.00

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Comfort Inn and Suites Raleigh

  • Hampton Inn Raleigh
  • Hampton Inn Crabtree Valley
  • Raleigh Hampton Inn
Address: 6209 Glenwood Avenue, Raleigh, NC 27612
Price range (per night):* 75 AUD - 99 AUD

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