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Four Points by Sheraton Charlotte - Pineville: Traveller Reviews

3.0 of 5
9705 Leitner Drive, Pineville, NC 28134
Hotel amenities
Four Points by Sheraton Charlotte - Pineville
Ranked #5 of 6 hotels in Pineville
4.0 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    11
    8
    6
    2
    1
Date Rating
Florida
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Thin Walls”
3 of 5 stars Reviewed 9 February 2012

The staff is very friendly and helpful. The hotel is clean and everything was working as it should. There is a problem though, and it's important if you want a good nights sleep. The walls between rooms do little to stop sounds from other rooms. I was on the 2nd floor, and was kept awake much of the night by the late, all night telephone conversations on one side of my room, and the snoring from the room on the other side. I'm a sound sleeper but found it impossible.
I spend many night in hotels. I've not had a problem like this in years. There has to be some flaw in room separation construction.

Room Tip: Wear earplugs for a good night's sleep.
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travels46 about Four Points by Sheraton Charlotte - Pineville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Not great. But not bad.”
3 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

Don't get a room at the end of the hallway -- the slamming doorway into the fire escape and the icemaker will keep you awake.

The rooms are kind of dark.

Service at the front desk is no better than OK. Not bad, but not better than OK.

Stayed December 2011, travelled on business
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Ask rw939 about Four Points by Sheraton Charlotte - Pineville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tammy_hayes, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
27 March 2012
Hi and thank you for choosing the Four Points by Sheraton Charlotte Pineville to accommodate your lodging needs. I am sorry to hear about the issue that you encountered during your stay however I wanted to inform you that due to your feedback we will look into the slamming of the door issue and we may be able to make adjustments on the retention of the doors to ease this issue. Without this valuable information we may have lost a guest in you or others so thank you for sharing and we will continue to strive to have happy and satisfied guests. If you have any additional comments or concerns, please feel free to contact me directly and I will gladly assist you. Thank you for your business!
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Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
“Great hotel with airport shuttle.”
4 of 5 stars Reviewed 17 November 2011

Great service and nice room. Free apples and coffee 24 hours. Free airport shuttle. However, if you wish to plug in your laptop on the bed, you have to unplug lamp or alarm radio. An extra outlet near the bed would be great.

  • Stayed November 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask notmuchifnotDutch about Four Points by Sheraton Charlotte - Pineville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great value - lovely hotel.”
5 of 5 stars Reviewed 13 September 2011
2
people found this review helpful

This was my first time staying at a Four Points by Sheraton in a very long time. I'm a longtime Starwood fan, however I typically go for the Westin or The W. I was very, very surprised by the quality of the hotel and the amenities. There is a very nice bar / restaurant in the lobby area that serves breakfast - dinner (granted the menu is limited). This particular hotel appears to be pretty new, which may be why it's so much nicer that some of the other Four Points I've seen. The room was very nice and included a microwave, mini-fridge and sitting area with sofa. Very nice room.

  • Stayed September 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask KatH2Os about Four Points by Sheraton Charlotte - Pineville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tammy_hayes, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
26 December 2011
Hi and Thank you for choosing the Four Points by Sheraton Charlotte -Pineville to accommodate your lodging needs. We are pleased that you enjoyed your stay and we appreciate the kind words. We take pride in our hotel and staff and I am elated to see the postive comments you have shared! Please feel free to contact me directly if you should have any additional comments, questions or any concerns and we look forward to seeing you in the future!
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Ann Arbor, Michigan
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Clean hotel in a convenient location”
3 of 5 stars Reviewed 23 August 2011
2
people found this review helpful

We stayed here over the weekend to attend a nearby wedding. The hotel was clean, quiet, and our room was spacious. I really liked having a fridge and microwave in the room (very convenient) and free Wi-Fi. The hotel is in a great location, right around the corner from the mall and other shopping plazas, and there were plenty of restaurants to choose from w/in the vicinity.
The only real disappointment was the pool, it is crammed up against the building and literally in the parking lot -- very little room for lounging and no privacy from the parking lot. Overall, nice choice if you don't plan to use the pool.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask WordDiva about Four Points by Sheraton Charlotte - Pineville
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Additional Information about Four Points by Sheraton Charlotte - Pineville

  • Best Western Pineville
  • Pineville Best Western
Address: 9705 Leitner Drive, Pineville, NC 28134
Price range (per night):* 135 AUD - 219 AUD

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