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Hilton Garden Inn Charlotte Pineville: Traveller Reviews

3.0 of 5
425 Towne Centre Boulevard, Pineville, NC 28134
Hotel amenities
Hilton Garden Inn Charlotte Pineville
Ranked #4 of 6 hotels in Pineville
4.0 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    11
    13
    4
    4
    1
Date Rating
Charlotte, North Carolina
Senior Contributor
31 reviews 31 reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
“Good value”
4 of 5 stars Reviewed 26 September 2011
1
person found this review helpful

I was on a corporate rate but with a regular rate this hotel is still good value. Good breakfast in inlcuded, laundry is free, nice pool and good wifi, free printing. The bigger rooms are roomy even with two suitcases. Window opens. Fridge and Micorwave in room. Hallways not too long. Good parking, good location. They spent real effort to get me the correct address on my invoice which is always a hazzle.

Room Tip: Room with spa is 10 bucks extra but extra spacious
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  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Matilda F about Hilton Garden Inn Charlotte Pineville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dacula, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Preferred Hotel of Choice when in the Charlotte area.”
4 of 5 stars Reviewed 22 August 2011
1
person found this review helpful

i have stayed here several times over the past few years and I have always had a great experience. Only drawback is that the hotel is located behind a retail area and at night the parking lot can be a little creepy when traveling alone but the lot is well lit.

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask alwaysstravelingrl about Hilton Garden Inn Charlotte Pineville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r_hawks80, Manager at Hilton Garden Inn Charlotte Pineville, responded to this review
13 September 2011
Thank you very much for your posting in tripadvisor. It is always nice to hear what our guests think after staying with us. Our goal is to have each of our guests have an enjoyable stay and leave our property relaxed and satisfied with the service they received. Thank again for your response.
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Wake Forest, North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“A great place when visiting the amusement park”
5 of 5 stars Reviewed 14 July 2011
1
person found this review helpful

Spent the day at the amusement park with the family. That night we walked into the hotel like a group of Zombies. The front desk was quick and very nice. Room was cool upon entry and very clean. The breakfast the next morning was very good. The pool area looked nice, but we did not take advantage.

The hotel was very nice in helping us sort out a reservation problem that was OUR fault. This was much appreciated.

We were worried that the hotel was going to be too far from the park, but it was only a couple of minutes on 485 and was surrounded by a fair amount of places to eat and a better than average mall.

We will book this hotel when we go to the park for the Halloween event.

Room Tip: I always ask for a room far away from the vending & ice machines.
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  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TLFrench about Hilton Garden Inn Charlotte Pineville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r_hawks80, Manager at Hilton Garden Inn Charlotte Pineville, responded to this review
13 September 2011
I would first like to thank you for taking the time to complete the the tripadvisor posting and letting us know how satisfied you were with your recent stay. Our goal is to have each guest leave our property extremely satisfied with each aspect of their stay. Your feedback is the key in accomplishing our goals. If there is anything specifically you feel we could improve upon in your future stays please feel free to let me know. I will share your survey with the staff. Thank you again for your response and for choosing the Hilton Garden Inn Pineville.
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Toronto,
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Nice hotel”
4 of 5 stars Reviewed 18 June 2011
2
people found this review helpful

Pros: Nice hotel, good breakfast area and nice staff. AMAZING breakfast- buffet style - omelettes, sausages, cereal, coffee, juice, fresh fruit - definitely not your cheap continental breakfast. The breakfast was included with the room. The hotel is also very lively with a good mix of guests. I've stayed at Hyatt Park Place hotel (Arrowood) and this is a much better hotel than the Hyatt Park.

Cons: Washroom tiles a little dated. Hallways and elevator areas are hot and not air conditioned. Loud noise coming from the refridgerator/ice room (although cannot hear from room). A/C in bedrooms are not central A/C meaning the noise coming from the A/C units can be loud. Also, they ran out of King rooms so I had to go to a Queen room.

  • Stayed June 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cool_eddie about Hilton Garden Inn Charlotte Pineville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r_hawks80, Manager at Hilton Garden Inn Charlotte Pineville, responded to this review
23 June 2011
I would first like to thank you for taking the time to post your comments on trip advisor. We strive to provide outstanding customer service as well as a clean well maintained room to each of our guests and we appreciate our guests acknowledging our efforts. We also appreciate our guests informing us on how we can improve to make future stays more enjoyable. I have brought you cons to the attention of our management staff and we are making every effort to make the changes you mentioned promptly. Thank you again for sharing your comments.
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Pineville, North Carolina
1 review
“Great staff”
5 of 5 stars Reviewed 1 June 2011

The staff at the Hilton Garden Inn in Pineville, NC, is great. Really nice folks, who make being away from home much easier. They are friendly and helpful, and make it a really great place to stay.

  • Stayed May 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask howardeaton about Hilton Garden Inn Charlotte Pineville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r_hawks80, Manager at Hilton Garden Inn Charlotte Pineville, responded to this review
15 June 2011
Thank you for taking the time to comment on our hotel and staff. We appreciate the positive feedback regarding our staff. We want to make sure our guests enjoy their stay and our staff is the key in making this happen. I will share your comments with our employees. Thank you again for your posting and for choosing the Hilton Garden Inn Pineville. We look forward to seeing you in the future.
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Additional Information about Hilton Garden Inn Charlotte Pineville

  • Hilton Garden Inn Pineville
  • Hilton Pineville
  • Pineville Hilton
Address: 425 Towne Centre Boulevard, Pineville, NC 28134
Price range (per night):* 86 AUD - 199 AUD

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