Pros: Nice hotel, good breakfast area and nice staff. AMAZING breakfast- buffet style - omelettes, sausages, cereal, coffee, juice, fresh fruit - definitely not your cheap continental breakfast. The breakfast was included with the room. The hotel is also very lively with a good mix of guests. I've stayed at Hyatt Park Place hotel (Arrowood) and this is a much better hotel than the Hyatt Park.
Cons: Washroom tiles a little dated. Hallways and elevator areas are hot and not air conditioned. Loud noise coming from the refridgerator/ice room (although cannot hear from room). A/C in bedrooms are not central A/C meaning the noise coming from the A/C units can be loud. Also, they ran out of King rooms so I had to go to a Queen room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 June 2011
I would first like to thank you for taking the time to post your comments on trip advisor. We strive to provide outstanding customer service as well as a clean well maintained room to each of our guests and we appreciate our guests acknowledging our efforts. We also appreciate our guests informing us on how we can improve to make future stays more enjoyable. I have brought you cons to the attention of our management staff and we are making every effort to make the changes you mentioned promptly. Thank you again for sharing your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC