My second time staying here on business. Clean, comfortable... great staff... will stay again

We were in Beaufort for my husband's birthday this summer (on our way to Ocracoke). We had a terrible experience here and didn't end up staying the night. We checked in (after waiting a few minutes in the lobby) to go up to the 3rd floor with a keycard that didn't work. I went back down to the lobby (leaving hubby and 2 kids) to get a working key. After waiting a few minutes, headed back up with "my key". The room was already occupied by a different guest. I headed back down and after several minutes of waiting, explained to the front desk employee about the room. She gave us another room on the 3rd floor. This was an end room with obvious (and visible) mold growing in the air conditioning unit. We were then given another room on another end with visible mold in the unit. When we went back to the desk, (after the 3rd room), we were told that they had a storm recently and were having problems. The wireless internet signal wasn't working on the 3rd floor either. The desk employee told us that no other nearby hotels had rooms available, however after 1 call we found a room at a national chain about 2 minutes away. Save your time...

We checked in Sunday afternoon, Sept 18. Upon checking in and getting up to our first room, we discovered a small ant infestation, so I returned back to the front desk to report the problem while my husband waited upstairs, I tried to call, but the room phone was not operable. The desk clerk said she would get someone to come up and spray, and I let her know that would not work for us...having a room sprayed and an asthmatic husband would be disastrous, and I did not care to smell it either. She said no problem and proceeded to find us a new room, just 2 doors down. We got into that room and settled in, noticing housekeeping had been a little slack on some things. The shampoos the hotel provides....well, ours had been half used and left on the little shelf for us. NO THANKS! Also, I noticed the next morning that the coffee provided had been opened and left as well. Coffee maker was not cleaned either. My husband and I always checked the sheets, Bible, and a few other places we have learned bed bugs hide, and all was well there. About 10:30pm I was getting a little upset that I had not received a call I had been waiting on, only to find out the phone in this room did not work. When I called downstairs (I was in my PJs) from my cell, she informed me that bc of the hurricane, some phones just don't work. That's understandable, but should have been disclosed to me before I checked in. I had to use my cell phone to make right many calls to the area. Other than that....The shower is dark, very dark, bed was comfy, third floor was quiet. Rooms in general were a bit dated, but did not affect my stay. Breakfast was pretty good. You have a lot of variety, healthy and not so healthy. I saw the pool, but it was too cool to use it. Looked nice. Staff was very nice, from the maintenance guy, to the front desk, to housekeeping. We may possibly stay here again, but would definitely check problem areas before settling in. Not quite what I normally get from a Holiday Inn.

We are Team Typhoon, Me & the wife would leve the room early in the morning to go to the boat races, when we returned the room would be in perfect order, the frount desk staff was very acomidating to my every rewuest and full of information of the local attractions as well as cities along our route back to the airport.