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Holiday Inn Express Hotel & Suites Concord: Traveller Reviews

2.5 of 5
2491 Wonder Dr, Kannapolis, NC 28083
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Holiday Inn Express Hotel & Suites Concord
Ranked #1 of 7 hotels in Kannapolis
4.5 of 5 stars 15 Reviews
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15 reviews from our community

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Traveller rating
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    4
    2
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Date Rating
Earth
Senior Contributor
30 reviews 30 reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
“Check-in process needs changes”
1 of 5 stars Reviewed 22 February 2011

Overall, this was a very clean, quiet, and comfortable hotel consistent with other HI Express hotels. It is located in a well-lit shopping area with several places to eat. The hotels in this part of I-85 tend to be expensive, and this hotel was priced less than its peers. All of these positives were outweighed by the request of personal information at check-in that I believe was unnecessary and irrelevant. I would not stay here again for that reason.

  • Stayed November 2010, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask dfbf about Holiday Inn Express Hotel & Suites Concord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Merritt, General Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review
27 April 2011
I am very glad that you enjoyed your stay with us. I'm sorry that you felt we asked for personal information at check in. We do require ID at check in to verify it matches the name on the credit card, or so that we may except cash at check in without a deposit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte NC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“My hotel of Choice”
5 of 5 stars Reviewed 26 January 2011
3
people found this review helpful

I'm a mail carrier who lives in Charlotte. But when bad weather sets in, I stay here so that I can get to work in Kannapolis. I love this place, from the extremely welcoming front desk to the great rooms I have slept in. Last time I was there they had a manager's reception with barbeque ribs, chicken wings and wine. I paid the gov't rate and is such a great value. I have stayed at the Comfort Inn across the expressway, but I was not as comfortable. The Hampton Inn, also across the expressway wanted about $50.00 more and the room didn't have a fridge or microwave. They have an indoor pool too, even tho I have never been in it. There is a Wal-Mart shopping center across the parking lot and several restaurants within walking distance - McDonald's, Logan's Roadhouse, Steak N Shake, Bruster's Ice Cream, and on Dale Earnhardt Blvd (around the corner) there's Wendy's, Bojangle's and Cracker Barrel.

  • Stayed January 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Senior Contributor
33 reviews 33 reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
“Couldn't be happier!”
5 of 5 stars Reviewed 20 March 2010

We stayed here twice last summer and could not have been happier! We had a whirlpool room, which was wonderful and the rate was really good for how nice the room wasl! Everything was clean and the staff was terrific. The bed was very comfy.

It's right near a stripmall which has a great ice cream place called Brewster's, but overall the area is pretty quiet. We decided not to stay at the other location that 's just a bit up the highway by the speedway exit where the outlet mall is as it's so busy up there. It was nice to have a little space away from all that buzz.

Would definitely stay here again as we were very happy with our stay.

  • Stayed August 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Overall Good, but slow housekeeping, dirty laundry room”
3 of 5 stars Reviewed 4 August 2008

We stayed at this motel for over a week. Overall we liked the motel, but their housekeeping was so slow and barely did any cleaning. After a while we had to clean the rooms ourselves since housekeeping didn't touch anything. The rooms were very nice and clean (at least when you first check in). The laundry room was very dirty and the A/C didn't work in the laundry room. We also started getting bugs (like earwigs) from under the door probably because housekeeping didn't clean everything.
The location is good for the shopping and restaurants in the plaza, but Kannapolis is sort of a scary place. There were also quite a few families with VERY noisy kids. We often couldn't sleep from the screaming kids.
The highway is also very noisy, thankfully the insulated windows keep the noise out, but don't try opening the windows since you will hear every truck passing by like it's right next to you.
On the day we were moving out housekeeping didn't come by at all.
So in the end the room was clean, but only because we cleaned it ourselves. The place is great for short term stay but not more than a few days.

  • Liked — Nice rooms and nice shopping plaza
  • Disliked — Housekeeping and Laundry room
  • Stayed July 2008, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Cary, NC
1 review
“Fine hotel”
4 of 5 stars Reviewed 17 April 2008

Fine hotel, VERY comfortable bed, good free breakfast. (Could've done with more fruit options, and the eggs weren't great, but the cinnamon rolls were very good and the other options were fine.)

  • Liked — Comfortable bed, convenient to restaurants, good breakfast
  • Disliked — Lousy eggs at breakfast
  • Stayed April 2008, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Holiday Inn Express Hotel & Suites Concord

  • Holiday Inn Kannapolis
  • Kannapolis Holiday Inn
  • Holiday Inn Express Kannapolis
Address: 2491 Wonder Dr, Kannapolis, NC 28083
Price range (per night):* 97 AUD - 180 AUD

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