Managed by Mr. Patel. After looking at 12 rooms and none of them being acceptable, the hotel staff wouldn't let me out of my second night. So much for a 100% guarantee. This hotel isn't being maintained properly. Marks on the walls, soiled ironing boards, cracked tiles, scratches in sinks, no curved shower rods, broken lamps, bugs crawling on the ceiling, just all around dingy and not what I expect of a CS. There is a CS at exit 135 I think I'll drive the extra 13 miles!!!

WE have stayed here several times,as it is the closest hotel to my son's home In Graham. We were visiting on a Saturday, to see the "Elvis" show at the renovated Paramount theater in Burlington. Checked into our room, began unpacking,and walked around the bed by the window and A/C unit to put my clock on the table,and found the carpet totally saturated. Apparently, the A/C unit was draining back into the room instead outside for the unit's condensation. So after calling the front desk,and explaining our problem,she was able to move us to a similar room right across the hall. That did make moving all our things easier,as we just propped open both doors,moved all of our things,turned off the A/C unit as requested and locked the door. The new room seemed to be fine except that the A/C was either on or off for cooling. I could not seem to moderate the temperature. We left for dinner and the concert,and I had turned the temperature so it wouldn't feel like a meat locker when we returned(control was set about 1/2 way between cool and warm). When we returned about 11PM,the room was very stuffy. The A/C would start up run about 5 seconds and then quit,thus not cooling the room at all. I tried moving the temperature control all the way to blue, but nothing happened. So, I shut the unit off for a few minutes,and when I turned it back on,no fan,no compressor,nothing. Great--11;30PM hot room and no working A/C,so I called the desk and was told they were fully booked,and she would call the manager about what to do. When she called back, she said she had a room at the other end of the third floor available,but that the lock wasn't working properly. I asked could I just leave all my stuff(we had been gone for a week) in that room, and go sleep in the other room. No, I would have to pack up everything and change rooms. Not very happy at this point. About then, the A/C rumbles to life,and starts pumping out cold air. I told her maybe it was starting up again,which it did, and so we stayed there in the meat locker that night. The compressor must have stayed on most of the night,as it was pretty chilly by dawn. Before I left the room, I tried turning the temperature warmer,and it went back to the run 5 seconds cycle and then just the fan was running. I stayed at the Holiday Inn Express in Mebane 5 miles away earlier this year on a visit, and I think that might be my future choice.

Wife and I stayed here on our trip to Florida. Excellent facility for the money we paid and room was very clean. Breakfast was awesome and service was great. Facility is in great shape. Pool and Gym were available as well. we will definitely make a stop again. I recommend this place as there was no signs of smoking in the facility.

Great accomodations. The hotel was very clean and well kept. The staff person working the front desk the evening of our check-in was one of the friendliest and most helpful persons I have ever encountered in my many years of travel. She made us feel welcome and important. She was very informative about our accomodations, etc. This location is excellent for TANGER shopping visitors! Great place to saty. Would stay again!!!!