I had a business meeting in Raleigh and stayed at this venue. I requested a non smoking room for the overnight stay. When I opened the door to my room there was a strong scent of cigarette smoke. It was horrible. I went to the front desk clerk to indicate they made a mistake and had given me a smoking room. They assured me it was a non smoking room. Due to the scent I requested another room but was told there were no other "non smoking" rooms. The desk manager suggested spraying the room and he did. Quite honestly the spray did not help. What irritated me even more is that I laid my clothes out for the morning meeting and apparently my clothes absorbed the scent and wreaked of cigarette smoke. Days later my outer jacket still has the smell in it. It was totally disgusting.
Additionally my bed felt like I was sleeping on a bed of bricks. I was totally exhausted in the meeting because of the lack of sleep. I wish I had chosen a different hotel.
- Econo Lodge Garner
- Garner Econo Lodge
