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Country Hearth Inn Charlotte: Traveller Reviews

1.5 of 5
5301 Equipment Drive, Charlotte, NC 28262
Hotel amenities
Country Hearth Inn Charlotte
Ranked #151 of 169 hotels in Charlotte
2.0 of 5 stars 18 Reviews
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18 reviews from our community

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Austin, Texas
2 reviews
“Listen to the other reviews. Do not stay here.”
1 of 5 stars Reviewed 30 May 2009

My sister and I were visiting Charlotte for a concert and found Country Hearth Inn through an online package deal. Since we're both graduate students, we thought that having a cheap place to stay (about $40) would be a smart idea.

However, the place was shady and odd from the moment we pulled into the lot. When we were checking in, there was half-eaten food sitting on a counter - not on a plate or a napkin, but just on the counter. There were stray birds wandering around in the back office. The lampshades looked like someone had punched them. The woman ahead of us in line kept requesting a specific room, insisting that she really liked that particular room and that she "liked the view." My sister and I had a hunch of what that might mean that this woman stayed at this dingy place often enough to have a favorite room, but we decided to check in anyway.

I didn't feel particularly safe - we showed up in the daytime, but our room put us in the back parking lot where there were few lights. Most of the cars were concentrated in this back lot. Once we got to our room, the first thing I noticed was the smell. The clerk had told us it was a non-smoking room, which it clearly wasn't due to the heavy odor of smoke (I am allergic to cigarette smoke). There were brown stains and rot in the ceiling, and the room looked like it hadn't been cleaned in a while. The bed sheets definitely did not appear clean.

Another red flag to the place was the sign on the back of the door once you entered your room: no refunds 15 minutes after check-in. I have never seen that type of notice, but it should tell you that the turnover rate is high enough that if the inn didn't have that policy, they wouldn't be making money because everyone would leave.

We managed to check reviews of this motel when we were actually in our room, and our gut instinct combined with past reviews pretty much told us to get out of there. If you're looking for a clean place for less than a hundred bucks, try the Residence Inn Marriott in downtown Charlotte. It's only about ten minutes away and is pretty much a palace compared to this place.

  • Stayed May 2009
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Ask legendsfade about Country Hearth Inn Charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pensacola , Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Extremely filthy”
1 of 5 stars Reviewed 11 June 2008

My 74 year old Father and I were traveling to Gettysburg on I-65 from Pensacola,Florida and needed to stop over night to rest at a hotel. We ended up at the Country Hearth Inn- Charlotte , NC.
After we checked in for two adjoining rooms we paid our money and drove around to the rooms 113. After entering the rooms we were shocked to see dirty walls, and cigarette burns, fesses stained in the toilet, the smell was overwhelming of musty stench.
All I wanted was to take a nice bath but as I entered the bathroom it looked like someone had urinated in the tub. the carpet was discuss-ting with grime and dirt. Just as I picked up the phone to call the front desk my Father came into my room with a look of shock on his face. He was telling me to come look at his room. I walk into his room it was even worse. His Television would not work, and the tub looked filthy with cigarette burns all over it. My father had requested a no smoking room but the room reeked of cigarettes. I went back to my room looked at the telephone that I just had in my hands moments before ,and was just shocked to see all the dirt on it. I took pictures of this room and my fathers room. His bathroom had all urine around the bottom of the toilet. I suggested we leave and my father being a bad diabetic said that he just didn't feel well and wanted to sleep for a couple of hours then get out of there. I agreed reluctantly due to his health. When I pulled the blankets back the sheets had big stains , and holes in them. Needless to say - I did not sleep at all. My father had gotten very ill from the smoke smell in his room. We left the Country Hearth Inn in the wee hours of the morning without bathing in the nasty tubs. I have never seen a more disgusting hotel in all my life. Everything I have just described I took pictures of.
Linnie

  • Liked — not one thing
  • Disliked — I am handycaped and the only working ice machine was up the stairs and than way down the hall
  • Stayed June 2008, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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“Murder at Motel”
1 of 5 stars Reviewed 3 June 2008
3
people found this review helpful

We were traveling around visiting nascar race teams and we had got a voucher book from McDonalds on our travels which had this motel in it at a cheap price ($35). Once we had checked in we were walking to our room and felt pretty dodge from the start. We were even to scared to get our bags out of the car. At about 10pm we went to wendys to get some dinner and took it back to our room and also took our bags in at this time. We got to our room and put the latch across the door. About 20 mins later we heard a helicopter flying around, and then we had a knock at our door, we just sat there slient and didnt answer the door. We heard the neighbours talking to someone but couldnt really hear what they were saying cause of the helicoper buzzing around. I woke up in the morning and turned on the tv to see a head line on the news to say Murder at Motel and it had a picture of this motel. "Shortly before 10:30 pm last night, two motel employees were shot by an armed robber at the Country Hearth Inn, located on Equipment Drive . One employee died at the scene and the other suffered serious injuries but is expected to survive." I read a few other articles after this and they have a high crime rate, the cops go there about twice a week.
This Place is way to Dodgy.... dont stay here

  • Stayed May 2008, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask bigalwhat about Country Hearth Inn Charlotte
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Springfield VA
1 review
“Great Stay!”
5 of 5 stars Reviewed 26 May 2008

What a wonderful stay for our family!

Yes, I went into this family trip with some anxiety- my husband planned this excursion for his birthday celebration. It was all about a a trip to the Lowes Motor Speedway for a NASCAR event... eek.. I must admit we had a great time. The hotel, although older, was maintained in fine order. Our room was very clean, the pool was wonderful and we had a great stay. If we return to the area, we will stay again!

  • Stayed May 2008, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask sparks5967 about Country Hearth Inn Charlotte
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KY
1 review
“Beware!”
1 of 5 stars Reviewed 17 October 2007

Worst room I have seen ever. Nasty, nasty. I stayed in the room for 2 minutes and felt dirty. The plunger left in the bathroom was a nice touch .

  • Liked — Nothing
  • Disliked — Not Clean!
  • Stayed October 2007, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Ask realraybon about Country Hearth Inn Charlotte
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Additional Information about Country Hearth Inn Charlotte

  • Country Hearth Hotel Charlotte
Address: 5301 Equipment Drive, Charlotte, NC 28262
Price range (per night):* 57 AUD - 195 AUD

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