stayed there for business travel, had all the comforts of home, but what really made it "home" was the staff, led by the awesome manager, Audrey, who made sure everything was taken care of for me.

Thanks see you next time in Charlotte!!

If you need a place to stay with good value and dont need the extras this is it

My husband and I chose this hotel for one reason--it was the least expensive hotel within ten miles of Lowe's Motor Speedway that still had rooms available over Memorial Day Weekend. We were going to Charlotte for the NASCAR race and only staying one night, which I am more than thankful for now, as this hotel was overpriced and awful.

When we checked in, the front desk staff was friendly and the lobby and bathroom were clean. The outside of the hotel also looked very nice. We had to check in early (11:15 AM) and get over to the track, so they were nice enough to give us our keys even though our room wasn't ready. We were okay with that, but now I wish we had gotten a look at the room before leaving for the day!

By the time we got back to the hotel that night, we were tired and sweaty from a long day at the racetrack. It was warm out, but the room was so freezing we had to turn the heat on. It took us forever to figure out that for some reason, the bathroom light was wired to a switch by the door to the hallway, not to the switch in the bathroom itself, which was frustrating. Also, we were given a handicapped room. In my experience, if you are not handicapped, hotels will clarify that it is okay that they are giving you a handicapped room, but this was not the case at this hotel. We were too tired to deal with it, so we went right to bed, and the bed itself was awful. The floor would have been more comfortable, there were only two flat pillows in the entire room, and the "comforter" felt disgusting and grimy.

Memorial Day weekend or not, kitchenette or not, there is no way this hotel is worth $108/night. If I had booked a stay of more than one night or spent more than nine hours in the room, I would have complained.

My boyfriend and I were looking for a place with a mini-kitchen and decent rates when we decided to book a 10 night stay at The Suburban Extended Stay. It looks somewhat cozy and charming from the outside; However, the old saying "looks can be deceiving" could not be any more true in this case. There were visible stains on the mattress, chair, and walls. We were not given any bath towels, and after calling the front desk to ask for some, the desk clerk rudely said we could come and get some IF they had extra (a few days later, we finally got some flimsy towels). Also, one of the lightbulbs was burned out, and the remote control did not work (we ended up having to replace the batteries ourselves). Worst of all, this facility has a roach problem, and the corridors smell like wet dogs. After complaining to management, all they were willing to do was schedule an extra cleaning--which, by the way, was never given to us. The corporate offices for Choice Hotels were also unwilling to switch us to a different room or hotel, citing that since the Suburban Extended Stays are independently owned and operated, it is at the discretion of management to resolve any complaints. Please, do yourself a favor and stay somewhere else. There are several places advertised off of the interstate for much less, that are also much cleaner; or, spend a few extra dollars and use an auction site like Priceline or Hotwire to book yourself a room that is much better than this awful place.