I have worked in the hotel business for 25 years at both Marriott and Wyndem.I have stayed at this hotel before.The bathtub was so stained I dared not get into it.But what was far worse was the costmer service.I knew it wasn't a Marriott and at $50.00 a night it was ok.I flew in to Charlotte and 9pm and had to be at a event by 10pm.I checked in and ask for a 1 oclock c/o and was told please call the desk in the morning which is standard hotel policy for hotels in this class.At 943 am the housekeeper was banging at the door.I called the desk and told did not ask that I was checking out at 1pm due to a 245pm flight back home.AT 1:11 pm the housekeeper was banging on the door.I was sound asleep but told her I would be out in 10 minutes.She went to get the owner that basically said if I was not out this very second he was calling the police,I said I was sorry and he said there is no sorry for you,Even asked if somone was in the bathroom.I explained to him again I had a flight please call a cab,He then says oh ok if that is true take your time,10 minutes ok?I brushed my teeth and got out of there.The cab did come fast.
- Charlotte Knights Inn
