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Aloft Charlotte Ballantyne: Traveller Reviews

3.0 of 5
13139 Ballantyne Corporate Place, Charlotte, NC 28277
Hotel amenities
Aloft Charlotte Ballantyne
Ranked #7 of 169 hotels in Charlotte
4.5 of 5 stars 83 Reviews
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83 reviews from our community

    Trip type
Traveller rating
    54
    19
    6
    3
    1
Date Rating
North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Pet Friendly and a great place to stay!!”
5 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

This was our first time staying at an Aloft. We weren't sure what to expect and we were very pleasantly surprised and pleased. Property is very clean and the staff are extremely accommodating. We had breakfast in the snack area and thought it was very good. We had breakfast sandwiches and they are made to order. We didn't use the pool facilities but we did check them out and it was very nice and clean. Everything about the grounds are very pleasing. We even had a view of the golf course. The lounge is a really neat area however we were there on a Thursday (they have live entertaintainment on Tuesdays and Thursday's) and there was a "single's mingle" and only one bartender. Made for a little difficulty in getting served but it was fun for people watching. Looked like everyone was having fun and we did, too. The only thing we would have liked to have seen in the room was a light weight blanket for the bed instead of having to use the duvet. We did make that suggestion with person that checked us out. All in all this was a very pleasant stay and we will definitely stay again.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Discerningtraveler55 about Aloft Charlotte Ballantyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair Jones, General Manager at Aloft Charlotte Ballantyne, responded to this review
2 January 2012
Hi Discerning Traveler 55!

Firstly thank you for your detailed review of our Aloft!
We are delighted that you enjoyed your stay with us and that you liked many facets of the hotel. My apologies in regards to the slow service at the bar, but we were not expecting a large group in from outside of the hotel that night. We usually have 2 bartenders on duty. We do have lightweight blankets available on request (the front desk agent you spoke with was in training and was not aware of this yet), so you know for future stays. We look forward to seeing you back at our Aloft soon!

Happy New Year!

Alastair Jones
General Manager
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Charlotte, NC
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Secluded ultramodern styling that's energy efficient”
4 of 5 stars Reviewed 30 December 2011

If you like very modern styling in your hotels, this is for you. It appeals to those who like lofts (go figure) or rehabbed warehouses- that's the feel of the rooms at this hotel. I felt like I was stepping onto the bridge of a starship, complete with a hologram meeting you at the door- pretty cool. The rooms have an industrial feel that isn't very warm and cozy. They are clean and bare and efficient (your key card 'powers' the room, as in, no power without it being 'plugged in'). There are not many things nearby, but are a close drive away. The customer service is top notch. There's a bar, pool open until 1, and breakfast made to order. This hotel definitely caters to a younger hip crowd. Check out my photos.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 12 more reviews by samjan06 for Charlotte
Ask samjan06 about Aloft Charlotte Ballantyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair Jones, General Manager at Aloft Charlotte Ballantyne, responded to this review
12 January 2012
Wello hello there samjan06!

We appreciate your review of our Aloft. We are glad you enjoyed our modern take on a hotel.
We also pride ourselves on being green, from being a LEED certified hotel, to recycling the majority of our waste, as well as composting and using green chemicals. We also recyle our used soap therough the "clean the world program". We do have a free shuttle that will take you anywhere within Ballantyne and we are located a quarter of a mile away from the closest shops and restaurants should you want to walk.
We hope you will come back and see us again soon!
Until then, Live Life Aloft!

Cheers

Alastair Jones
General Manager
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Hilton Head, South Carolina
2 reviews
2 helpful votes 2 helpful votes
“Fantastic hotel!!”
5 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

This was our second stay at this hotel, and it was just as great as the first. The service at check-in and all throughout our stay, was attentive and friendly. They even greeted our little dog with a smile, and delivered a dog bed and treats to our door within 10 mins of arriving. The hotel is funky, and a nice change from the boring lot we find while traveling. We also had our 2 daughters with us, and while the room was compact it was set up perfectly and was high-quality and clean. The beds are a dream!! The girls even wanted to take the duvets home. :) The pool was sparkling clean despite that fact that no one was in it, and it was really warm too. The board games for families in the bar area are a fun treat. The little food station off the front lobby is small, but offers everything you'd want for a healthy breakfast or snack. This hotel is perfect for both families and business travelers alike, and will definitely be our hotel of choice when we are traveling in the area.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask susan o about Aloft Charlotte Ballantyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair Jones, General Manager at Aloft Charlotte Ballantyne, responded to this review
31 December 2011
Hi there Susan O!

Thank you so much for your great review of our aloft!
We are glad that all of your family including your pooch enjoyed the hotel, and we hope to see all of you back with us for your third a-list stay very soon!

Cheers

Alastair Jones
General Manager
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San Diego
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 26 December 2011

#1 hotel for me when in Charlotte. Restaurants - Bars - Golf - Spa all within 1 mile
Free Parking and Internet. Staff - excellent

Room Tip: all good - either side of hotel. Upper level rooms have great view looking over golf course
See more room tips
  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by XciteAdvertising for Charlotte
Ask XciteAdvertising about Aloft Charlotte Ballantyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair Jones, General Manager at Aloft Charlotte Ballantyne, responded to this review
28 December 2011
Hi there!

Thanks so much for your excellent review of our hotel. We look forward to welcoming you back soon!

Cheers

Alastair Jones
General Manager
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Senior Contributor
34 reviews 34 reviews
Reviews in 25 cities Reviews in 25 cities
95 helpful votes 95 helpful votes
“A Study in Opposites in Ballantyne”
4 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

A while back, I had the decided pleasure of staying at the Ballantyne resort, but recognizing that I would only be spending enough time in a hotel to clean up and sleep, decided to give Starwood's new Aloft product a try.

It was a study in opposites to say the least, however, Aloft did not suffer from the comparison. The two properties are simply to different to compare, and as an inexpensive, low-frills property, the Aloft shined.

It is a bit off-putting when you first walk in--music is pumping like it's a night club, and the lobby is arranged in the same fashion. But upstairs is quiet, and the rooms very sedate. The room's total square footage is very small, however, they have arranged it in a manner that is both stylistically pleasing and comfortable. The sleeping area is separated from the closet and sink by a modular wall that serves as the headboard on one side and closets/storage on the other. Through the sink/closet area is a small bathroom with a WC and shower. Complimentary products are Bliss, which I rather liked.

While compact, the room was both clever and comfortable. The hotel provided minimal services, and that was reflected in the price. I would definitely stay in this or another Aloft again in the future, particularly if I was spending minimal time in my room.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 7 more reviews by scbelle for Charlotte
Ask scbelle about Aloft Charlotte Ballantyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair Jones, General Manager at Aloft Charlotte Ballantyne, responded to this review
22 December 2011
Hi scbelle,

Thanks for your thorough review of our hotel!
We appreciated being mentioned in the same sentence as the luxurious Ballantyne Hotel (our sister property) and your are 100% correct, we cannot be compared to them apples to apples. We are a 3 star select service hotel with a modern twist. Our rooms are smaller as you noted but packed with everything you need. On the flip side, we like to encourage our guests to come down out of their rooms to the remix and wxyz bar area to mix n mingle. We hope to see you again for another stay!

Cheers

Alastair Jones
General Manager
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Additional Information about Aloft Charlotte Ballantyne

13139 Ballantyne Corporate Place, Charlotte, NC 28277
Price range (per night):* 128 AUD - 223 AUD

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