Twice during the past 18 months my family and I stayed at this hotel. The first time we checked in around 11 pm and the second time it was near 6 pm. Both times, the check-in was courteous and efficient (no more than 10 minutes each time). We love the hotel rooms here as they are spacious and clean. Plenty of room for a pack-n-play. The bathroom was well appropriated and had the curved shower rod. The shower head was okay ... nothing great, nothing bad ... mounted higher for the taller guests. The maid service was superb both times, not seen, but the rooms cleaned. Cannot comment too much about the location since we had our personal vehicle and since we were visiting, we seldom ate or did activities local to the hotel. It is easy to get downtown from the hotel. We really like this hotel and when possible, this is our first choice when we visit Charlotte.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 January 2012
Thank you for taking the time to write a review in regards to your stay at the Renaissance Charlotte Suites Hotel. We appreciate your patronage, and we welcome the opportunity of serving you again during your visit to the Charlotte area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC