The staff isn't concerned at all. Tell them that the toilet is broken and they apologize.
They fixed the elevator while I was there and I was waiting for it for 10 minutes until I figured I may as well take the stairs. When I arrived downstairs they were working on it but that is the only elevator and there are 3 or 4 flights, how difficult would it have been to post a sign...
I wil spare you the details of lack of toilet paper or bowl that was broken evidently way before I came. I tried to fix it and the chain was broken, I had to pull the trigger by hand. I think it means the bowl wasn't clean before me since it couldn't have been working. The chain was stuck and broken. Great housekeepers they got.
Avoid at all cost unless you don't know the difference between staying in walls and having a nice stay in a hotel.
Forgot to mention the guy at the reception that shakes your hand as you would expect it to be friendly until you figure out the is unprofessional. Try to tell him the internet isn't working and he will reply " I don't know where the modem is". I was told they didn't tell him where it was. HArd to reset a router that way.... Maybe they don't trust him? But you should? No safe in room either...
- Candlewood Suites Charlotte
- Candlewood Charlotte
- Charlotte Candlewood
- Charlotte Candlewood Suites
