Second stay at the sought after Hampton Inn at Phillps Place in Charlotte in the last two months. This hotel presents as a luxury hotel and offers a much warmer friendlier atmosphere than its competitor, the full scale Marriott nearby where I have also stayed. Stay at the Marriott if you like to put your credit card in a machine (hated this) to get a morning cup of coffee in the lobby. If you want a bar on sight, the Marriott offers dining and a couple of options on foot. Stay at the Hampton if you like coffee in your room and breakfast included and a lighter brighter lobby. Stay at the Hampton if you want some superb options just out the door for dining and shopping in a nice outdoor shopping upscale village atmosphere. First stay had adjoining rooms with kitchenette for a get away for four college roommates having a reunion after 30 plus years. We loved being able to walk to Charlotte's fine dining and shopping options from this hotel. Second stay at the Philips Hampton this week solo included the same pleasures for dining and a room with a safe, coffee, frig and many comforts. After enjoying a late check out, I worked a couple more hours in the attractive and sunny dining area online on my laptop with the staff's gracious support. This time I had packed a lot of high end costume jewelry packed because I was attending black tie events. I had it locked up in the safe in my Hampton room and of course I walked out and drove home without it and didn't even miss it for 24 hours after I got home. Called the Hampton South Park at Phillips Place and Whitney answered the phone and immediately reassured me that my jewelry was locked up in the manager's office safe and sound where it had been found and immediately turned into the office. Manager Greg called me personally to arrange for FedEx shipping and proper insurance. Jewelry case arrived at my house quickly with every item in it just as I left it. Kudos to Whitney at the front desk and to Greg for the follow-up phone calls and rapid and kind action and response. This hotel doesn't really need my positive review but I can assure you it is friendly and a luxury property with an exceptional management staff.
- Hampton Inn Charlotte
- Hampton Inn South Park
- Charlotte Hampton Inn
