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Residence Inn Charlotte South at I-77/Tyvola Road: Traveller Reviews

3.0 of 5
5816 Westpark Drive, Charlotte, NC 28217
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Residence Inn Charlotte South at I-77/Tyvola Road
Ranked #17 of 169 hotels in Charlotte
4.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    25
    19
    4
    3
    3
Date Rating
Jacksonville, North Carolina, United States
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“great place to stay”
5 of 5 stars Reviewed 3 February 2012

the staff was warm and friendly and our room was awesome. We did have some minor issues while staying here, the a/c did not seem to cool the room at all and one of the toilets backed up the 2nd day of our stay. The best part of the hotel to me was the breakfast. Eggs, sausage, bagels, biscuits, waffles and more!! Would definitely stay here again.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask luv2read79 about Residence Inn Charlotte South at I-77/Tyvola Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
“Long Term Stay”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

My wife and I lived at this residence inn for about 5 months (Sept. 2011- Jan 2012). We loved it. The staff was great and really treated us well. As long term guests we really established a great relationship with most of the employees. I couldn't have asked for a better stay. I have lived in hotels for much of the past two years (3 brands other than Marriott, Holiday Inn, Sheraton, Ramada ) and must say that this was by far the best experience I have had by a long shot. Food was great, breakfast 7 days a week and dinner Monday-Wednesday. Whether passing through or a long term stay, stay here!!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeff B about Residence Inn Charlotte South at I-77/Tyvola Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville, North Carolina
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“very nice place”
5 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

Just stayed for one night and was very pleased. Marriott's Residence Inns are my favorite because you can get a one or two bedroom with living room and kitchen, more like a condo.
This one was atownhouse with one bedroom up and one down, very nice for 2 couples. It did have a few dated issues but all considered very nice for the price paid.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kisa11 about Residence Inn Charlotte South at I-77/Tyvola Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shippensburg, Pennsylvania
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Good stay”
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

Arrived on our journey and was met by Kimberly who provided me with excellent check-in and provided this Platinum member with an upgrade on my request. This is an older style Inn but had all the typical items (kitchen, fireplace, etc.) and was comfortable. The hotel is within easy walking distance to several restaurants, including one located in a close-by Marriott. The only downside was that breakfast was in a small area near the front dest and was a bit cramped. The hotel can be seen from the interstate and is easy to find. We would probably stay here again based on location and good service.

Room Tip: All rooms are pretty good and have kitchens.
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mdahess about Residence Inn Charlotte South at I-77/Tyvola Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
“Outstanding Customer Service!”
5 of 5 stars Reviewed 22 November 2011

We used this hotel as a home base for a group of people for a wedding. The rooms were good, as expected for a Residence Inn (not overly fancy but functional and clean). However, what sets this Marriott apart from many other similarly priced hotels is the quality of the people working there. All customer support staff, from reception, cleaning, grounds keepers, and those who prepared food were uniformly pleasant, helpful, and friendly... it made all the difference. Because we had a group, we needed a place to "hang out" in the evenings, and they allowed us to use the room over reception where we didn't need to worry about disturbing other guests. They were accomodating in every way.

The breakfast buffet was terrific, with it being fresh, tasty, and plentiful.

Overall, these people are terrific, and they deserve a lot of credit for their customer service. The hotel itself is not in the most desireable area of the city, but there was no indication that there is any issue with crime or unsavoury people hanging around. We all felt safe walking between the buildings at any time of day or night.

Room Tip: Not all the buildings have elevators, so if you are hauling a big suitcase, you might want to ask fo...
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Oscar_Retriever about Residence Inn Charlotte South at I-77/Tyvola Road
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Additional Information about Residence Inn Charlotte South at I-77/Tyvola Road

  • Residence Inn Charlotte
  • Charlotte Residence Inn
Address: 5816 Westpark Drive, Charlotte, NC 28217
Price range (per night):* 106 AUD - 171 AUD

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Residence Inn Charlotte South at I-77/Tyvola Road
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