We too were stuck at Land's End in foggy weather waiting for the Skybus to fly, what should have taken 15minutes took nearly 2 days. After waiting for 24 hours we were given the option of the ferry which seemed a good idea at the time but it was a rough crossing and we all felt worse for wear afterwards, but at least we got there.The holiday started when we arrived at the hotel.
We had a fabulous time and thoroughly enjoyed our stay with you. All the staff were very courteous and professional and nothing was too much trouble.The food was excellent, we ate too much but enjoyed every mouthful.
We will definitely return, there are special events to look out for and the Gourmet weekend sounds excellent.Thank you so much to all the staff.

If you are planning to take a break in this hotel you are in for a very special treat. Having been delayed for two days due to fog at Lands end airport we naturally arrived at the hotel a little grumpy. We were made to feel welcome immediately & soon relaxed in the bar. I have to say the staff are exceptional. Due to our late arrival the staff very quickly booked trips for us which made up for the two days we lost. The Manager Joan with the support of Roger were very attentive in making our stay enjoyable. The restaurant staff were excellent too, again service was of the higest standad. We were very pleased with the menu as these offered a good choice of food with very high quality cooking-excellent. This would beat some 5* hotels I've stayed in. The bedrooms were modern, nicely decorated and the beds were very comfortable. House keeping & servicing was of a high standard too. We looked at other hotels on the Islands and felt we had made the best choice.

A lovely hotel in a town location but only two minutes from the sea. On arrival at the hotel the door was opened for us and the suitcases taken from us. We received a very warm welcome before being shown to our suite. We were delighted with our rooms which we found clean and of modern contemporary design and furnishings with an extremely comfortable bed.

The food was superb with a varied choice and we thoroughly enjoyed our meals. We found all of the staff extremely efficient and very friendly. Nothing was too much trouble for anyone and everything was organised for us to ensure our stay was a happy one. My husband has health problems and we had been told by friends that we would not cope with a holiday in the Isles of Scilly but the Staff of St Mary's Hall Hotel ensured that we had a wonderful time. We would most definitely like to return.

There are aspects of this hotel which are excellent and others which are sadly disappointing. The entrance promises great things. It is a 'town' location, but you are greeted with a pretty and country style garden. The entrance hall is impressive with a rather grand staircase. We arrived on the first plane from Newquay and had arranged with the hotel to check in and have breakfast, although we were advised that we would most probably not have access to our room. The greeting we received was rather lukewarm, and we were told to leave our bags in reception until our room was ready. We enquired as to when this would be, and the response was rather vague. However, we were on the Isles of Scilly which is renowned for it's relaxed
approach to life! We were a little surprised to find the bags still there when we returned from our day out at 5pm! Our room was ready, we were given the key and dutifully carried the bags upstairs!
The room was lovely with a balcony, although the bathroom was small and rather dated. It was, however, above reception, so we were woken promptly at 7.30 when presumably the
receptionist arrived. Hoovering would start shortly after.
The staff were nearly all not from the Isles of Scilliy and some from very far afield. They were
friendly but rather reserved, and seemed to know very little about the Isles of Scilly except when the local disco was happening. They were helpful but more in a reactive as opposed to proactive way.
The food was on the whole very good with flashes of very creative and imaginative offerings on the menu. There were always vegetarian options although lentil stew sounded rather
unappetising! The presentation of the menus-the summer menu was a plastic laminated sheet,
and the specials a plain photocopied sheet of white A4-was very poor. We were told that there had been a 'printing error' earlier in the year, and this had resulted in the menus being presented in this format as a 'temporary measure'. The hotel has lovely branding, which could have been used as a template on which to print the menus, and I am sure that temporary menu folders could have been purchased as an interim measure. The presentation of the menus predisposed one to the rather sterile bar and dining room, which both lacked
atmosphere. Given the comments made on other reviews regarding the toaster at breakfast, we rather liked this, although a faster toaster would have been preferable and the option of being offered marmite would have been appreciated.
Overall, this hotel has great potential but is let down by some fundamental aspects of it's offering. Rather expensive for what it is especially in comparison to the Star Castle.