We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Hampton Inn Watertown: Traveller Reviews

2.5 of 5
155 Commerce Park Drive, Watertown, NY 13601
Hotel amenities
Hampton Inn Watertown
Ranked #1 of 15 hotels in Watertown
4.5 of 5 stars 87 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

87 reviews from our community

What travellers say about this hotel
  • Very clean(7)
  • Indoor pool(4)
  • Business center(4)
  • Flat screen(3)
  • Free breakfast(3)
Traveller rating
    54
    25
    5
    2
    1
Only show reviews for Family (26) | Couples (27) | Business (18)
Date Rating
Ottawa
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
“Hotel spotlessly clean”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

We stayed one night at the Watertown Hampton Inn on January 6, 2012. The first impression is the lasting one, the hotel was clean to a perfection. We were welcomed by a pleasant female and completed our check-in in a timely manner and given the necessary information to access the free wi-fi in room.

We had a double room on the second floor facing the I81, and no noise from highway. There was a small fridge and microwave, desk and coffee maker in room. The room /bathroom was clean and attractively decorated. The beds were comfortable and as I recall, the duvet covers are laundered for each new guest. The business centre has two computers with a printer all set up in a glassed-in boardroom . The rooms were all non-smoking and no pets allowed, hence no barking dogs to keep one awake.

The breakfast area in off hours has fruit, coffee, tea, cookies, popcorn and other goodies available. We had breakfast a few minutes before opening time at 6 in the morning. This will be one of the best free breakfasts you will run into. An assortment of hot and cold items to suit all tastes. Again the lady who gets up early to prepare and re-plenish the breakfast items was pleasant and friendly.

There was one minor issue, a guest on the floor decided to place their baby's smelly [--] diaper in a waste container at the elevator for all to smell. (I have to wonder what they do at home.) Hotel staff removed the offending item promptly once alerted.

Based on our experience of the four of us, I have no hesitation of recommending this property to others or stying here again. You have a management and staff meeting the needs of the travelling public to a high standard.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by ken_ll for Watertown
Ask ken_ll about Hampton Inn Watertown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deb_GM, General Manager at Hampton Inn Watertown, responded to this review
25 January 2012
On behalf of the Hampton Inn of Watertown, we would like to thank you for such a wonderful review. We are very pleased that we were able to meet the highest quality of service that you deserve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Nice hotel but staff is not very friendly.”
3 of 5 stars Reviewed 18 January 2012

My stay was ok. Have no complaints about the room, but the staff was not very friendly. Nobody smiles at this hotel very much.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Dsjm about Hampton Inn Watertown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deb_GM, Manager at Hampton Inn Watertown, responded to this review
20 January 2012
We are very sorry that you were not treated with the up most warm are friendly customer service. The Hampton Inn encourages and trains our staff to be friendly and accomodating. We apologize that you did not receive that kind of service. We hope that you will give us another opportuinity to show you the friendiness of our staff in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Highly recommended!”
5 of 5 stars Reviewed 8 December 2011

We stayed two nights here as we toured in Alexandria Bay and Sackets Harbor. It was like new--clean, comfortable, and convenient--down the street from multiple chain restaurants and a movie theater. The staff was exceptionally helpful and friendly. Want to relax? Try this Hampton Inn.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask William J about Hampton Inn Watertown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deb_GM, Manager at Hampton Inn Watertown, responded to this review
20 January 2012
The Hampton Inn of Watertown is very glad that you had a great experience at our hotel. We hope that next time your are in the area you will choose the Hampton Inn,

Again, thank you very much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Friendly, Clean and great location”
5 of 5 stars Reviewed 22 November 2011

The greeting at the front desk was very friendly and warm. All information was provided. The room is far size and very clean. The pool is nice and heated. Just checked in today and plan to stay another night. Would highly recommend.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask small-fry1107 about Hampton Inn Watertown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deb_GM, General Manager at Hampton Inn Watertown, responded to this review
25 November 2011
The Hampton Inn of Watertown would like to thank you very much for the very kind review. We are glad that you were treated so well upon check-in. We would also like thank you for staying another night with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto, canada
Senior Contributor
29 reviews 29 reviews
Reviews in 23 cities Reviews in 23 cities
76 helpful votes 76 helpful votes
“Very satisfied.”
5 of 5 stars Reviewed 29 October 2011

We stayed for two nights at the Watertown Hampton Inn in October. It was our first visit to Watertown and we very much enjoyed it.

The hotel was well-kept, clean and comfortable. Our king-bed room was large and featured a small fridge and microwave, and a desk. The television got a lot of channels. And free wi-fi! The bathroom was a good size, with a large stand-up shower. The bathroom had a mini coffee maker in it (which wasn't needed, since the lobby had coffee and snacks).

The staff were very nice, both the ladies at the front desk and those who served breakfast. The free breakfasts weren't bad - we ate fruit, cereal and yogurt and didn't try the waffles, baked goods or eggs (although everyone that we saw eating them seemed to enjoy them). As I mentioned the lobby always had coffee, tea (about 10 different kinds!) and fruit and snacks. In the evening they brought out a flavoured coffee too.

The hotel was very close to the shopping mall, highway, stores and restaurants. The location is great. It's also quiet, which is very nice.

We will definitely be visiting next year, and we will again stay at the Hampton Inn - although next time we'll bring our swimsuits and take advantage of the indoor pool!

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask vulpecula about Hampton Inn Watertown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deb_GM, General Manager at Hampton Inn Watertown, responded to this review
14 November 2011
We at the Hampton Inn are pleased that your first vist was such a plesant one, from our hotel to your shopping experience. We look forward to seeing you next year on your return trip to Watertown.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Hampton Inn Watertown also viewed

Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
Show Prices ABS:HotelCheckRates-d622839?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Comfort Inn & Suites
4.5 of 5 stars 38 Reviews
Watertown, NY
Show Prices ABS:HotelCheckRates-d93858?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Garden Inn Watertown/Thousand Islands
Show Prices ABS:HotelCheckRates-d2346082?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 15 hotels in Watertown, ranked by popularity »

Been to Hampton Inn Watertown? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hampton Inn Watertown

  • Watertown Hampton Inn
Address: 155 Commerce Park Drive, Watertown, NY 13601
Price range (per night):* 124 AUD - 163 AUD

Owners: What's your side of the story?

If you own or manage Hampton Inn Watertown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hampton Inn Watertown
Show the lowest price for this hotel (from our partners)
Show Prices