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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands: Traveller Reviews

2.5 of 5
1290 Arsenal Street, Watertown, NY 13601
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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
Ranked #2 of 15 hotels in Watertown
4.5 of 5 stars 98 Reviews
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98 reviews from our community

What travellers say about this hotel
  • Very clean(4)
  • Desk staff(3)
  • Very friendly(3)
  • Would definitely stay(3)
Traveller rating
    49
    37
    7
    1
    4
Only show reviews for Family (32) | Couples (23) | Business (18)
Date Rating
Ottawa
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Amazing stay!”
5 of 5 stars Reviewed 16 January 2012

Due to a snowstorm we had to stop in Watertown because I 81 was closed to Syracuse.From the moment we walked through the front doors we were greeted by smiling ,pleasant front desk receptionists.Once checked in we were told that there was free soup in the dining area.Our room was spacious, clean and the bed was so comfortable. The next morning we had a delicious breakfast.As we were getting up from our table the waiter went and got us a bag with water,fruit and granola bars for our trip.We were so impressed with this hotel that will we will make a point of staying there again.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Anne24 about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Fantastic Hotel and Room”
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

We stayed at this hotel for NYE and NYs and have nothing else to say but fantastic. Walking distance to everything. We were upgraded to their Jucuzzi suite oh wow for the price well worth it .

Room Tip: High Floor Corner Room
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Blksnapper about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Awesome stay!!!”
5 of 5 stars Reviewed 2 January 2012

We stayed here for one night but could have stated for a week. Everything was very pleasant from the minute we checked in to the minute we left. Lots of free parking, clean lobby and very lean rooms. The staff was very friendly and helpful and our children enjoyed the pool very much. The temperature was just right. The hotel was quiet and our room was well set up. We had a King Suite.the room had a small kitchenette, a microwave, and fridge. The best part of our stay was Jerry, the employee working the buffet breakfast. He prepared a wonderful goodie bag for us for our trip home. The buffet was great. Lots of fresh fruit, cereal, pancakes, etc and . the room where breakfast was served was very clean.
We all enjoyed our stay here and would stay here again in an instant. There are lots of hotels in this area but don't waste your time going to any of the other ones. This one is perfect.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ldepmom about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medusa, New York
Senior Contributor
45 reviews 45 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Great place for family reunion”
4 of 5 stars Reviewed 28 December 2011

My brother was getting married in Watertown and so our extended family needed a place to spend the weekend. The Holiday Inn Express was a good choice. The rooms were comfy and clean, the breakfast was perfect, and the pool/fitness center/sauna was a hit with the kids and adults alike. While located right off the highway, you cannot hear the traffic. There were several places to eat within five minutes walk. I would select this hotel again when visiting the area.

Room Tip: First floor rooms have noise from lobby traffic, pool/fitness center traffic. etc.
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask GregandDiane about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cobourg, Canada
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
“We are frequent visitors!”
5 of 5 stars Reviewed 22 December 2011

We make regular trips to see friends in the Syracuse area and always stay here as it is quite close to the border. The staff are very pleasant; the rooms are impeccably clean and the atmosphere is welcoming. There is an excellent selection of food at the breakfast bar from fresh fruit and yoghurt, to bacon, eggs and sausage, to pancakes and cinnamon rolls. The hotel has been open for a few years now but the high standard of service has not changed.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ReddOak about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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Additional Information about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

  • Holiday Inn Express Watertown
  • Holiday Inn Watertown
  • Watertown Holiday Inn
Address: 1290 Arsenal Street, Watertown, NY 13601
Price range (per night):* 123 AUD - 182 AUD

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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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