Had difficulty booking the hotel by phone with staff that barely spoke english. On arrival, I asked to see the room first. Saw condom wrappers and hair on pillows so I found a hotel elssewhere and tried to politely cancel reservation by phone. The hotel manager plainly said "No" and hung up on me. After contacting my bank, I found that I had been charged $78.00 for the night and charged again $770.00. I'm currently working with my bank to correct the issue. The staff was unapoligetic and refused to put me in contact with higher supervisors. There were other huge problems with the staff but I'm too irritated to write more.