We stayed here for 2 nights and experienced an adequate stay. We had a party to attend on Sunday and didn't want to have to drive to another newer hotel. The hotel is centrally located in Watertown - close to the State Office Building, banks, museum and library. The hotel (at least room 205) is in need of some maintenance and repair. The room was fairly clean, but the windows were horribly insulated, the leisure chair uncomfortable, and the bath in very poor shape.
It was a cold weekend and when we awoke on Sunday and the windows were coated on the inside with about an inch of ice. When we returned to our room after it had been made up, the water was dripping off the window sill onto our luggage on the floor. It should have been wiped by the housekeeping staff.
The bathroom was atrocious. The old aqua tile had been wallpapered over, but the towel bar still had vestiges of the tile. The makeshift vanity was unfinished on a part and the sink was not securely attached. There was no room for any toiletries. I had to search for soap which was out on the luggage shelf. There were stain above the tub and the shower control was missing a cover. The toilet was of the kind that you would fine in a commercial restroom in a rest stop or restaurant. Not counting the tub it was about 4x4. No grab bars near the tub. I balanced on the sink which was how I discovered it moved.
The bed was comfortable with multiple pillows. There were 3 lamps and just an entrance overhead light. It could have used another ceiling light since the individual lamps didn't put out much light. The walls, however, were paper thin and we did have a very noisy couple who were enjoying themselves right next to us. It did hamper our ability to get a very restful night's sleep.
The clothes rack was a bar with a shelf and hangers. Something had been there before because the anchor holes were still visible. The room had a very dated fridge and microwave, but served their purpose. WiFi worked well and was free. There was a 42" LG flat screen TV and DVD player and free library of DVDs were a plus. However, the cable access did not include HD channels.

Breakfast was ok. The buffet on the morning we ate included cereal, 2 kinds of juice, coffee, bagels, minimuffins ( a bit dry), and some danish. Eggs, sausage and hash browns of a sort were hot. There was a waffle maker and oranges and bananas. For dinner The Savory has a menu of Italian entreés. A bit pricey, but very tasty.
The best part of the experience was the friendliness and incredible service of the staff. We were greeted by a very friendly desk manager. The next day we requested a rollaway bed for a friend who did not want to drive back to her home after the party. The manager did not hesitate to fulfill our request. Upon our departure our car battery was dead and a maintenance person had cables to jump it. We couldn't have asked for more friendly or a nicer group of people. They were super.

I stayed here for an overnight getaway 3-Jan-12. I checked in and was pleased with the cleanliness of the room. The bed was comfortable the room had a mini-fridge, microwave and 42" LCD TV. I realized later that I went to the wrong room, however, my key had worked. When I informed the front desk of this Angela put both rooms out of service so maintenance could look at them and upgraded me to a 1-bdrm suite, My only complaint was that it smelled a bit stale, but it was huge, had whirlpool jets in the tub and a canopy bed. Eventually I didn't notice the smell and I had a great sleep.

The breakfast buffet was typical: breads, waffle maker, bacon, sausage, eggs, homefries, cereal, fruit, juice, coffee, yogurt, granola bars. It's a nice value add. I was also given a goodie bag on check-in with a bottle of water, Doritos and a Kit Kat.

I would not hesitate to stay here again and would recommend this to a friend.

We stayed here on the first night of a short three-day drive through upstate NY. Had a little bit of trouble finding it (my fault), but once we did we were pleased with the sort of stately feel of the place. It's an older place, well-maintained. Room was great, although the bathroom were a bit tight. Bed was comfy, as were the pillows.Great cable, wireless worked well, staff was friendly, and they even had a free dvd library to select from. The free breakfast was above par, and the breakfast room was nice a spacious. The on-site restaurant, Savory, was a gem. The menu was skewed to Italian, and the meals was fresh, savory and the price reasonable. We'd come again.

My four night stay turned into six. This Hotel has great location and wonderful staff except for the overnight clerk (Fernando?) while at the hospital I asked him to do three small thing for me and he didn't do any. (like extend my stay so I didn't get locked out, or have my room cleaned first - I had a recovering solider in the room) The rooms barely contained the two queen size beds but was comfortable, as others described the covers as lumpy so were mine but I got over it (diference between a man and a womens concerns). A real plus is the microwave and fridge the fridge is on the floor so be prepared to get on your knees. Having a sick solider and free DVD's was a real plus watch 2/3 a day. The bathroom was spotless I want to thanks the mother/daughter team how did my room really nice people. Another plus was the pool where management in other hotels cut costs by not heating the pool This management team gave me a heated pool only minus the dry sauna never worked in either the mens room nor the womens and was told its condition was this way for a while. The workout room was nice and did the trick. The hotel has a very decent look form the outside and I wonder it the other reviewers were looking in the other direction lol. The hotel itself was very clean and I enjoyed the my travels down the halls. Being in this hotel for six nights I only missed one breakfast and that one was my best. The staff did clear and clean the tables on time and stocked the food well BUT the food was at best bland and the fried potatoes weren't worth the effort of putting them on the plate BUT wednesday morning they broke out the waffle maker then never to be seen again. MANAGEMENT waffle makers are now a must at any hotel offering free? Breakfast and I can't imagine why this is not a everyday event cause the hot cakes in a warmer only makes them stiff warm cakes and the wasted time it took to make them could be used learning how to make decent potatoes lol. The little omlets were ok if you got them when they first come out but much better then the scrambled eggs. They have a good selection of juices,fruit,yogert, snack bars the cooking staff couldn't kill and the coffee was great better then dunkin donuts and also always fresh and hot at the front desk, All the days front desk staff were so friendly and helpful when I went to play tourist. A great feature was the Barber on the LL a really nice old man. My only main complaint besides only using the waffle maker once a week is the cleaning staff makes up the rooms really late around noon for me everyday but I don't believe it's their fault because they only come on duty at 9am a little late and different from most hotels I've stayed at BUT I can't complain in any way about the staff.
Now if you'd only add the waffle maker everyday and fix the sauna I'd be very thankful.
I must mention that on the weekend Management held a Visit from Santa and gave out gifts and pony rides to the watertown community all FREE I wish to thank Management for putting on this event that I know takes up a lot of staff time and owners $$. and expecting nothing in return. For your kindness alone I will use your hotel whenever I'm in the area.
One other item the beds and pillows are great best nights sleep (when I did) i've had in a year.