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Hampton Inn Utica: Traveller Reviews

2.5 of 5
172-180 N Genessee St, Utica, NY 13501
Hotel amenities
Hampton Inn Utica
Ranked #1 of 12 hotels in Utica
4.5 of 5 stars 98 Reviews
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98 reviews from our community

    Trip type
Traveller rating
    53
    34
    7
    3
    1
Date Rating
Slingerlands, New York
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“great hotel in utica”
4 of 5 stars Reviewed 23 January 2012

I stayed here with my daughter for a sports competition. The staff was friendly and the hotel was clean. There were snacks in the evening and a nice breakfast in the morning. Coffee, hot chocolate, and a nice selection of tea were available in the lobby. Restaurants were nearby. The indoor pool was a hit with my daughter and her friends.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Shari R about Hampton Inn Utica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee Arthur, Front Office Manager at Hampton Inn Utica, responded to this review
3 February 2012
Dear Shari,
I'm so happy to hear you and your daughter enjoyed your stay with us. We're always happy to have teams stay with us, and I'm glad to hear you were all able to take advantages of our many amenities. Hopefully we'll hear from your team again next year!
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Pittsburgh, Pennsylvania
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Best in Utica”
4 of 5 stars Reviewed 17 January 2012

I am unlucky enought to have to travel to Utica to visit my inlaws. The Hampton Inn is hands down the best hotel in this area. It is a newer hotel constructed 3 years ago. The rooms were clean and the beds were soft. The shower had great water presure. My kids enjoyed the indoor pool. Also they had snacks at night and breakfast in the morning. This hotel has earned my business in my future travels to Utica.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jason f about Hampton Inn Utica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee Arthur, Front Office Manager at Hampton Inn Utica, responded to this review
23 January 2012
Thanks for your review Jason!

I'm so glad to hear you were happy with your stay here, and that your kids enjoyed it too. We're always trying to think of ways to make our guests feel at home, so I'm happy to hear you're planning to come back!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Hampton Inn Utica”
4 of 5 stars Reviewed 9 January 2012

A pleasurable place to stay, rooms were clean, up to date and a good variety of television channels. I was on the 3rd floor and had no issues at all.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ghill180 about Hampton Inn Utica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee Arthur, Front Office Manager at Hampton Inn Utica, responded to this review
23 January 2012
Thanks for your review Ghill,

I'm glad that there were no issues and you were satisfied with everything. But if you're in the area again and you have time, feel free to take advantages of some of our other extras like complimentary dvd rentals, with popcorn and complimentary bottles of water and snacks. We want everyone to leave feeling more than satisfied!
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Buffalo, New York
Top Contributor
68 reviews 68 reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
“Comfortable Business Hotel”
4 of 5 stars Reviewed 5 January 2012

It's rather difficult to find, as the signage is poor and it's tucked well behind a Denny's, but the Hampton Inn has large, comfortable rooms with a nice chair & ottoman, large desk, flat-screen TV, modern furnishings, and quiet. Free hot breakfast with eggs, sausage, waffles, cereal, fruit, yogurt, coffee & juice is a big bonus. Large fridge in the room isn't a minibar - it's for your convenience. Very nice touch.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask BuffaloPundit about Hampton Inn Utica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee Arthur, Front Office Manager at Hampton Inn Utica, responded to this review
23 January 2012
Thanks for your feedback BuffaloPundit,

We do agree our signage needs to be improved and we're hoping we can have that improved this year. But I'm happy to hear you appreciated some of the little things we've tried to provide for our guests to make you feel at home, and hopefully you'll choose us again.
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West Hartford, Connecticut
Senior Contributor
27 reviews 27 reviews
Reviews in 14 cities Reviews in 14 cities
41 helpful votes 41 helpful votes
“Standard Clean Hampton Inn”
4 of 5 stars Reviewed 29 December 2011
5
people found this review helpful

There was nothing extraordinary with this Hampton Inn, clean and simple just like most. As usual, you can expect and find a clean room and a comfy bed. The bathroom was spacious. It was a bit more updated than most and there was a flat screen TV. The staff was very friendly and recognized my Hilton HHonors Tier upon arrival. Check in and out was not slow. Breakfast was hot and replenished quickly. Would stay again and would recommend!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BeachGoGetter about Hampton Inn Utica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee Arthur, Front Office Manager at Hampton Inn Utica, responded to this review
9 January 2012
Thanks for the great review Beachgogetter!
I'm happy to hear that you were welcomed into our hotel, making our guests feel at home is our highest priority, and we're always trying to improve our breakfast and amenities. Hopefully we will see you again!
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Additional Information about Hampton Inn Utica

  • Utica Hampton Inn
Address: 172-180 N Genessee St, Utica, NY 13501
Price range (per night):* 148 AUD - 216 AUD

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