What an awful experience! We tried called the hotel to confirm our reservation and that we would be arriving late. The hotel did not answer the phone. We called the main Econo Lodge number and they confirmed our reservation for 2 adults and 3 children. Upon arrival they claimed they only had a reservation for 2 adults and tried to raise the price! We had requested a roll-a-way bed for one child which after much aggrivation they did locate and we brought it back to the room- problem was there was NOT enough floor space to open the roll-a-way bed.We took the mattress off the frame and put it on the floor- imagine our disgust in the morning to find DIRTY Men's underwear in the bed!!!!! The door to the bathroom was 1/4 inch too big so the door would not shut completely! The outside of the hotel smelled like sewage in the morning! What an awful hotel.NEVER AGAIN!!
- Econo Lodge Smithtown
- Smithtown Econo Lodge