This hotel is older, but our room was clean. Excellent water pressure in the shower. Bathroom sink drain was slow. Temperature in the room was perfect despite never turning on the heat (?). Owners were kind and helpful. Very quiet location. A shared computer in the lobby was a nice amenity for checking email etc. For the price, it was an excellent value. I would recommend to people who want a no frills hotel that is clean and comfortable.

Stayed only one night while travelling through the area. The exterior looked promising but the halls, rooms and common areas have seen MUCH better days. The place was clean but badly worn carpeting, chipped furniture and an air conditioner that decided to start screaming like a banshee at 2:00 AM demonstrates that its time for a complete renovation. Looks best with the lights off.

The motel facility is fine and I have stayed here before…but never again.

Let me tell you my tale. I visit the Schenectady area several times a year as that is where my 14 year old daughter and her 17 year old brother live with their Mom. I live in Tennessee. I have stayed in this motel twice already this year for extended stays. I had asked in the past if it was alright that my children use the indoor pool. I had been told by staff that it was not a problem and have used the pool with the kids on my previous visits.

This time when I was going to make my reservation, the rate was a bit high, so I compared rates and actually could have stayed at the Hilton for less. The Hilton is a few miles away and the Quality is right around the corner from the kid’s home. So I did what travel experts tell you to do. I called the Quality Inn directly and asked for a better rate. They offered me a room for 65.00 per night. So I took it. I was never asked how many in my party.

When I checked in, I was asked how many people would be staying. I told them myself and my wife. It was only then told I was on the business rate and an addition guest would be an extra 5 dollars. I protested mildly but checked in.

The first night was fine. When the kids came to visit me in my room the next day, we went down to the pool. Before we could even swim a lap the owner’s wife came in and demanded to know who is registered here. I said myself and my wife. Well we were asked to all leave the pool. I explained to the woman that it had never been a problem before, and that we stay regularly. That was not acceptable to her. She left and my wife and kids were discussing the situation (Do we stay? Do we go?). She then returned and we were told to leave the pool or she would call the police. Then, was told to check out immediately. And I mean immediately. We went back to the room to pack up and was called immediately and asked how soon we would be leaving. We were given less then 15 minutes to leave
.
I found another motel within minutes as there are several around the area.

Here is the weird part. When we called Choice Hotels to complain we were told that children under 18 stay for free. So I had a hard time understanding what set the manager off. The only thing I can think is the business rate must be for only one person, and that each addition person is 5 dollars. Which at that point, the Hilton would have been cheaper.

But rather than explain that to me (If that is even true) the manager made a scene in front of my children and never discussed if there was a rate difference.

So no matter what, I was treated badly, rudely and unfairly. The management must be hurting for money or are just mean and nasty. I don’t know. But all I can say is unless you want to also be treated badly YOU DON”T WANT TO STAY HERE!

Desk clerks always are pleasant. Carpets have some spots, but basically clean. Sent a fax to VT at no charge. Did not charge me to receive faxes. Decent restaurants nearby. Good breatfast at motel.