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Quality Inn Schenectady: Traveller Reviews

2.0 of 5
2788 Hamburg Street, Schenectady, NY 12303
Hotel amenities
Quality Inn Schenectady
Ranked #9 of 12 hotels in Schenectady
2.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    1
    1
    7
    4
    9
Date Rating
Wisconsin
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Stay Away”
1 of 5 stars Reviewed 16 August 2011
1
person found this review helpful

We stayed at this hotel one night. When we walked in and saw that the ceiling above the registration desk had water damage, that should have been our cue to leave. This was one of the dirtiest and worn hotels I have ever stayed at.

The only positive about the room was that it was large. Overall it was very dirty and worn. The bed skirt and bed spread had stains on it. The carpet was horribly stained and I wore my shoes when walking on the carpet. There were hairs on the pillows. Our room was non-smoking but smelled like smoke (the hallway smelled horribly of smoke too). The bathroom towels had a funky smell to them.

The pool area was not very clean. The toilet in the restroom off the pool area was plugged. The floor around the pool was dirty and there was actually a hole in the floor in an adjoining room. I was very hesitant to let my kids swim in the pool.

There is a continental breakfast included. The breakfast room was clean and stocked well with a number of different breakfast items.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo NY
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Avoid this at all costs!!!”
1 of 5 stars Reviewed 15 August 2011
1
person found this review helpful

We were traveling back home from vacation and just needed a room for one night. We attempted to stay at 3 other hotels but they were full. We were able to get "the last room" supposedly a king size "suite". The room was disgusting!! Large dark stains all over the threadbare carpet, mold in the bathroom and the chairs were so stained we could NOT use them. The other "room" in the suite was a 6 by 8 area with a bed in it and a badly stained sink area. For this they charged us $140 for a night!! As is was midnight and we were exhausted we slept on top of the bedding. The side entrance is NOT locked and had an overflowing garbage can and multiple cigarette butts on the steps. When I complained at the front desk they gave me a whooping 10% discount on checkout. Do NOT go here. You are better off sleeping in a rest stop than this hell hole!

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“The most disgusting Quality Inn Hotel I have ever seen”
1 of 5 stars Reviewed 16 June 2011

I stayed at the Schenectady Quality Inn for one night recently on an overnight business trip and found it to be the most disgusting place I have ever been to. The rooms smelled horrible. The carpets looked and smelled like it had been in the room since the dark ages. The room window had no screen so I could not open the window to get air.The young lady at the front Counter appeared to be playing on the Internet so she didnt pay much attention to us. Really disgusting place!

  • Stayed June 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask StarJumperNY about Quality Inn Schenectady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
1 review
“Nothing Quality about this Inn”
1 of 5 stars Reviewed 24 May 2011

This facility was a disappointment. I don't expect luxury at Quality Inn, but I do expect a clean, well-maintained facility. Problems here:

1. Overflowing garbage container at entrance.

2. Hallway and room had unpleasant odor, though it was supposed to be smoke-free

3. Room was dark. First, not enough lamps. Second, half of the bulbs were burnt out. Shouldn't housekeeping make a note of this so that it can be fixed before a guest checks in?

4. Food (breakfast, lobby coffee, cookies) virtually inedible. Again, I don't expect luxury, but surely there are decent providers of baked goods in the Schenectady area.

5. We were put on the same floor as a group of teenagers, who ran around shouting at night. Surely there was another room available for a reservation.

All in all, I will think twice about staying at a Quality Inn again after this experience.

  • Stayed May 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rochester, New York
1 review
1 helpful vote 1 helpful vote
“Misleading pictures...”
1 of 5 stars Reviewed 16 April 2011
1
person found this review helpful

The room was dirty, the furniture was torn, the fridge was rusted and dirty, the bathroom was gross, the pool was cold and dirty! Must I go on? We left a night early because of how bad it was. The boys didn't even ask to swim in the morning although that is all they wanted to do before we got there. I would say it's on the wrong side of the tracks and don't stay there. Travel to Albany and have a nice peaceful, clean sleep.

  • Stayed April 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Quality Inn Schenectady

  • Schenectady Quality Inn
Address: 2788 Hamburg Street, Schenectady, NY 12303
Price range (per night):* 90 AUD - 115 AUD

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