Upon check in I requested a refridgerator, it took 2 hours and 2 calls but finally a lovely man from the desk carried it up. The management are lovely but some of the support staff just don't have it. Compared to the Buffalo Airport MarriottCourtyard, it's a B and not an A. Buffalo so has this down. I was given cold mac and cheese last night at the expres cafe and a salad without dresssing. Yes, worse things have happened to me yet when you travel and work all day and fall for their ad to climb into bed with something warm and cozy...well a microwave and salad dressing aren't hard things to remember. The rooms are acceptably clean. The ceiling aren't soundproof and if you get a room near the stairs be prepared for alot of noise.
Silver and Gold reward members get no extra perks or cafe discounts, free coffee etc so don't expect what most Marriott's offer if you are a rewards member. It won't happen here.
- Courtyard Rochester
- Rochester Marriott
- Rochester Courtyard
