Our first trip to Rochester and we picked the Fairfield based on decent TA reviews and it's proximity to the airport as we had a 6AM return flight. All began well. We arrived around noon and had no trouble getting in early. Desk clerk was very nice and the room was clean, spacious and had a mini fridge.
Our plan was to drop bags and head out but we noticed the toilet seemed clogged. We asked for a room change or maintenance. Someone was there promptly and the toilet was fixed.
Later that night the TV remote stopped working. The lady at the desk changed the battery and we were good to go.
The next day we returned to the room at 3:30 and it hadn't been cleaned. We tracked down the lady and got clean towels and gave her some trash. It seemed odd that the room cleaning would be so late since there didn't appear to be many guests.
On the positive side everyone was friendly and you certainly can't ask for a better location for an early flight. The pool area is a bit small but very nice. The free breakfast was fine and started at 4AM.
We redeemed Marriott points for both nights. Had we paid the $130+ per night maybe the inconveniences would not have been so easy to overlook. We'll chalk it up to a bit of bad luck and would probably return if we had an early flight.
- Fairfield Inn Rochester
- Fairfield Rochester
- Rochester Fairfield
- Rochester Fairfield Inn
