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Hampton Inn Rochester North: Traveller Reviews

2.5 of 5
500 Center Place Drive, Rochester, NY 14615
Hotel amenities
Hampton Inn Rochester North
Ranked #7 of 39 hotels in Rochester
4.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    12
    13
    3
    0
    0
Date Rating
Monticello, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great Place to stay; great value.”
4 of 5 stars Reviewed 12 September 2011
4
people found this review helpful

Having had a horrible experience at Seneca Lodge and sorely in need of pleasant surroundings I booked this hotel as I've had very good experience with Hampton and I was not disappointed. Pleasant staff, a very pleasant room nicely appointed, and the usual wonderful and well rounded hot breakfast with a really acceptable fruit bowl. As a bonus it's located very close to shopping and other restaurants. Try it, you'll like it.

  • Stayed August 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask deibiddo about Hampton Inn Rochester North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Newly Updated Hotel”
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

Nice pool area and good breakfast. Good home for a lovely weekend.

  • Stayed April 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bubbliegirl526 about Hampton Inn Rochester North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Crosse, Wisconsin
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Nice place to rest!”
4 of 5 stars Reviewed 31 August 2011
1
person found this review helpful

Newer, very clean, great pool area. Friendly staff at a quiet place to rest!

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Northerngirlnomore about Hampton Inn Rochester North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara Evans, Front Office Manager at Hampton Inn Rochester North, responded to this review
9 September 2011
Dear Northerngirlnomore

Thank you for your response regarding your stay at the Hampton Inn Rochester North. I am glad to see you enjoyed your stay. We do our best to accomodate all guests whether traveling for business or leisure. Our guests rooms were just recently renovated to provide a fresher, newer and cleaner feel and I am glad you enjoyed that.

I will share your comments with the staff and I am sure they will be very happy to hear it. Please visit us again if your travels should happen to bring you back to Rochester.

Best regards,

Patrick Caswell
Front Office Manager
Hampton Inn Rochester North
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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very, very good...”
4 of 5 stars Reviewed 8 August 2011
1
person found this review helpful

We really were happy with our stay at the Hampton Inn Rochester North. We were there for only one night. The service was great. The beds were comfortable. Everything was very clean. I couldn't hear what was going on in other rooms (which is very important to me). My only complaint might be that there wasn't a lot of breakfast to go around. They ran out of items but didn't replenish, which was tricky since my son got the cereal he wanted but my daughter didn't...and with a half hour to go still before breakfast was over...seemed kind of tacky to me. But everything else was amazing. The pool was nice too.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CanadianTraveller467 about Hampton Inn Rochester North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara Evans, General Manager at Hampton Inn Rochester North, responded to this review
10 August 2011
Dear Canadian Traveller467,

Thank you so much for taking your time to comment about your recent stay at the Hampton Inn Rochester North. We truly appreciate the feedback we receive from our most valuable guests. It only helps us to improve the level of service we are able to provide.

I want to personally apologize for the experience you had at our breakfast bar. This is not a normal practice and apologize the items were not adequately replenished. Your comments have been shared with our department managers so that this occurance can be rectified. Thank you for sharing this experience with us.

I am very glad that you enjoyed the rest of your stay. We look forward to seeing you again when your travels bring you back to the Rochester area!

Best Regards,

Tamara Evans
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Ontario
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
“Good Hotel great beds!”
5 of 5 stars Reviewed 1 August 2011
1
person found this review helpful

This was the third time we have stayed here. Always clean, its in a small area away from heavy traffic noises. Good chain restaurants nearby, Red Lobster and Famous Daves and also a newer restaurant Zebbs. The beds are great and really comfortable.Nice breakfast area with lots of choices including waffles scrambled and boiled eggs potatoes really anything you could possibly want. Rooms are equipped with a small fridge and microwave. We will be returning, this is one of our favorites in the area.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelpigOntario about Hampton Inn Rochester North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara Evans, General Manager at Hampton Inn Rochester North, responded to this review
3 August 2011
Dear Travelpig,

Thank you so much for being a loyal guest of the Hampton Inn Rochester North and taking time out of your busy day to comment about our hotel. We take pride in servicing our guests and creating a memorable experience. I am delighted that you enjoy our "Cloud Nine" beds and the variety we offer on our hot breakfast buffet.

We look forward to seeing you again on your next visit to the Rochester area!

Best Regards,

Tamara Evans
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Additional Information about Hampton Inn Rochester North

  • Hampton Inn Rochester
  • Rochester Hampton Inn
Address: 500 Center Place Drive, Rochester, NY 14615
Price range (per night):* 118 AUD - 167 AUD

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