I stayed at this hotel for business and it was ok. The room was nice, but nothing too much to brag about. The restaurant in the hotel was not very impressive.

Hotel staff was extremely friendly and helpful. Food was decent. We had the breakfeast buffet and it was good, fresh, and hot. The burgers at the bar were good as well. The room was nice, bathroom very clean, and bed very comfortable. The price of the room was also very reasonable. We stay there when in town to see Max Creek at the Water Street Music Hall which is a 5 minute walk each way. Its nice to be able to enjoy a nice evening out and not have to worry about driving. Hotel also has packages with tickets to venues and meals included with the price. Will definately stay again next time we are in Rochester.

We have been to two weddings in the last 6 months here and stayed the night for both. The weddings were very nice. one in August and one in December. Would never go here just to getaway. Our room and the hall were freezing. The morning buffet was absolutely terrible it was not eatable.

My husband and I were married on NYE (12.31.11) and chose the Radisson out of the several other hotels to stay overnight with our family and friends and to enjoy the NYE Package. I have to say... it was one of the WORST experiences we have ever had. First off, after many conversations with the staff regarding our very special night, they stated that when we made our reservation, which was by a paper form- shocking, that we are to clearly write Romance Package on the paper and would receive the correct upgrades and other special amenities. NEVER HAPPENED.. no only when my husband to be checked in that day, did they take away the room that was originally assigned to us, but it had separated us from other guest from our wedding. So we moved past that, and just figured everything else would be fine... WRONG. We walked in to a filthy room that had skoal cans scattered all over under the bed from the people before, the sleep by number bed was broken and there was no Romance Package at all. We choose the hotel because we thought the staff was friendly and courteous when we spoke to them, well that night the staff was definitely not as accommodating, which makes us wonder if it was just a show for management. When we checked out the next day, we voiced our dissatisfication and they were not heard at all and was followed up with have a good day. At that point, we asked to speak to a manager, who not only tried to disprove what we had to say in regards to the night, but still did nothing to make anything better. This place is a TERRIBLE hotel to stay at and none of our families or friends will ever give this hotel business again. Everything down from the filthy room to the uncomfortable bedding, which I have stayed at cheaper hotels and truly enjoyed, to the rudeness of staff, all in all... it truly was a disappointing experience and the worst part is that it wasn't just any normal night for us... it was our WEDDING NIGHT! Be advised, dont stay here and spend your money someplace outside of the city that has better food, accommodations and overall hotel experience.