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The East Avenue Inn & Suites: Traveller Reviews

2.0 of 5
384 East Ave., Rochester, NY 14607
Hotel amenities
The East Avenue Inn & Suites
Ranked #38 of 39 hotels in Rochester
2.0 of 5 stars 4 Reviews
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4 reviews from our community

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Date Rating
Florida City, Florida
1 review
4 helpful votes 4 helpful votes
“Crime Ridden Hotel”
1 of 5 stars Reviewed 28 July 2011
4
people found this review helpful

When I unfortunately stayed at this "hotel", I was beaten, robbed and had my car stolen. The drug traffic there is horrendous! The smell of drugs reaked in the hallways. I was beaten unconscious in my hotel room, where the person robbed me of money, credit cards, identity papers, my computer, cell phone, clothes and even my shoes!! This person then proceeded to steal my car. THIS PLACE IS UNSAFE!! Not even the police want to deal with the crime that happens there. It took me 3 different calls to 911 to finally get an officer to respond. When I called the front desk/manager they could have cared less!! The person at the front desk gave the guy who attacked me a key to my room without checking!! Prostitues were going in and out of the place all night long...not to mention all the loud noise of parties going on in the rooms. I would NEVER go there again, and anyone with children would be crazy to put their children at such risk. After I left, the hotel even had the audacity to charge me extra for cleaning the room because of the attack on me. They charged me for bloody towels left in the room. THE MANAGEMENT THERE SUCKS!! NEVER... NEVER.... NEVER stay there. This place is filthy and crime ridden. I would have been better off staying in my car!!

Room Tip: Stay somewhere else
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  • Stayed July 2011, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Lang, Manager at The East Avenue Inn & Suites, responded to this review
22 March 2012
The East Avenue Inn & Suites is under new ownership. Brand New Premium Guest Rooms and Suites will be available May 1 2012.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The East Avenue Inn & Suites

  • Days Inn Rochester
  • East Avenue Hotel
Address: 384 East Ave., Rochester, NY 14607
Price range (per night):* 91 AUD - 108 AUD

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