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Marriott Rochester Airport: Traveller Reviews

3.5 of 5
1890 West Ridge Road, Rochester, NY 14615
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Marriott Rochester Airport
Ranked #3 of 39 hotels in Rochester
4.5 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    26
    14
    6
    0
    1
Date Rating
Pittsburgh, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“weekend”
4 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

hotel was located in a nice area with malls and restaurants. hotel bar was nice and pool and sauna ok also staff was courteous very nice property

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Top Contributor
63 reviews 63 reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 10 November 2011

This hotel is actually not by the airport but due to the free shuttle they are called an airport hotel. It is actually located on Ridge Road in Greece. It's a busy road that is always under construction. The hotel was recently remodeled and the comfort is great. The food is wonderful and the bar is trendy.

  • Stayed December 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia SC
Senior Contributor
42 reviews 42 reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
“This is now my Rochester hotel choice”
5 of 5 stars Reviewed 4 November 2011
1
person found this review helpful

After trying a few other hotels in the Rochester area while visiting on business, I decided to give the Marriott a try this time. The end result? An excellent stay that convinced me that I'll stay here again the next time I'm in the ROC area.

I had a very welcoming check-in with friendly, efficient staff at the front desk (it turns out that I'm not the only Lou Holtz fan out there -- who knew?), and I had a great room on the concierge floor. The closet had a comfortable Marriott robe hanging in it -- didn't expect that from Marriott! Nice. It came in handy, as I immediately put it on and attacked some business work on my laptop. The bathroom and room itself were spotless. I didn't eat at the hotel, so I can't comment on the quality of the restaurant and/or room service. For those who prefer something other than hotel food but don't want to wander too far, the hotel is across the street from an Outback and a Longhorn Steakhouse. The hotel is about 10 minutes from the airport, but I saw that there is a free shuttle available. (I didn't use the shuttle - had a rental car.)

When I checked out, the front desk staff helped me with a box of brochures I needed to ship back to work via Fed Ex and went the extra mile with a smile -- found a better box for the shipment, promised to tape it up and schedule the pickup for me, etc. I tried to tip the front desk staffer who was doing all the work, but she refused the money, said she was happy to help, and thanked me for choosing the Marriott for my stay. Now that's quality customer service!

In previous visits, I had tried the Hyatt downtown and the Hampton Inn right by this Marriott, off Ridge Rd. The Hampton was just OK, and the Hyatt has always felt soulless to me -- dark, dated, stodgy, etc. As a result, I always left there feeling a little beat down by the road. But the Marriott and its good staff kept me upbeat and ready to rock it out on the job. I'll be back. Thanks, Marriott!

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Clay, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great easy stay”
5 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

Stayed here before my honeymoon trip to Jamaica and before a vacation. Clean well decorated rooms flat screen.tv big windows. Easy breakfast including yohgurt danishes sandwhiches that u can warm up. Pool hot tub and a small store for snacks. Coffee and water always available and a free paper. Nice service by all when we've been there. Could be a little cheaper but would stay there again.and again as its a hop skip and a jump to all the gates. No cab required you just walk across the road and you are there!

  • Stayed June 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Comfortable, spacious room”
4 of 5 stars Reviewed 9 October 2011
1
person found this review helpful

This is a good hotel to stay in for business. The rooms (on the sixth floor) was large with a good size bathroom and a king size bed. Room had free wireless internet connection. It was quiet.

Can't comment on food or fitness centre as I didn't use these.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Marriott Rochester Airport

  • Marriott Rochester
  • Rochester Marriott
Address: 1890 West Ridge Road, Rochester, NY 14615
Price range (per night):* 167 AUD - 244 AUD

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